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JUFA Hotel Hamburg HafenCity

★★★★ Versmannstrasse 12-14, Hamburg, Germany, Hamburg, DE

8.4 guest rating· 14298 reviews

Travelling with a dog

Dogs are welcome at JUFA Hotel Hamburg HafenCity; it lists pets-allowed in its own facility data.

On top of the basics it offers Pet bowls.

About this hotel

Luxurious 4-Star Accommodation in HafenCity

Located in the vibrant HafenCity district of Hamburg, JUFA Hotel Hamburg HafenCity offers a luxurious 4-star experience. With a 24-hour front desk and a charming terrace, guests are greeted with top-notch hospitality.

Stunning River Views and Modern Amenities

Indulge in the breathtaking river views offered by select units at JUFA Hotel Hamburg HafenCity. Each room is equipped with a flat-screen TV, private bathroom, and a fridge for your convenience.

Delicious Dining Options and Convenient Location

Satisfy your cravings at the on-site restaurant serving a variety of culinary delights, or unwind at the bar with your favorite drink. Situated just 1.3 km from Speicherstadt, and 13 km from Hamburg Airport, the hotel's location is ideal for both leisure and business travelers.

Book your stay at JUFA Hotel Hamburg HafenCity now for an unforgettable experience!

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Rooms & rates

Junior Suite with Balcony

Sleeps 3 · 25 m² · Sofa bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Deluxe Family Room

Sleeps 5 · 30 m² · Sofa bed, 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Family Room

Sleeps 5 · 30 m² · Double bed, Sofa bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Superior Double Room for single use

Sleeps 1 · 22 m² · Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Classic Double Room

Sleeps 2 · 20 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker

Triple Room

Sleeps 3 · 22 m² · Sofa bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Quadruple Room

Sleeps 4 · 25 m² · 2× Bunk bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Double Room Single Use

Sleeps 1 · 20 m² · Double bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Single Room

Sleeps 1 · 20 m² · Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker

Superior Double Room

Sleeps 2 · 22 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Accessible parking
  • Private parking
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
  • Pet bowls
  • 24-hour front desk
  • Business center
  • Mobile app for room service
Show all 70 amenities
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Allergy-free room
  • Bike tours
  • Board games/puzzles
  • Cashless payment available
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Games room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Indoor play area
  • Ironing service
  • Key card access
  • Kid-friendly buffet
  • Kids' outdoor play equipment
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Public transport tickets
  • Safety deposit box
  • Sanitized tableware & silverware
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Strollers
  • Sun terrace
  • Terrace
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say8.414298 reviews

+ Great location+ Friendly staff+ Spacious roomsCleanliness issuesLimited amenitiesMixed food quality
Cleanliness7.8
Service9.1
Location9.3
Room Quality8.3
Amenities7.8
Value for Money8.3

Bad service and not worth the money!!

1.0

Location was conveniently next to train station which would be helpful especially those with children or elderly.

We arrived a tad earlier around 1ish and the counter lady was unbothered, unfriendly and simply said come back at 3 without even hearing anything from us. Not professional for an award hotel at all. Asked kindly if we could at least leave the luggage and she was kinda hesitant but still did it anyways. Breakfast staff find it an offence when asked what type of sausage is served because there were no food tags/label on the counter. Maybe she was stressed but there was only one person before her to attend! Disappointed much!

Hannes · DE · 2026-08-22

It was ok.

8.0

The indoor playground, and the terrace of the restaurant.the hotel room have many cabinets

Andrea Katrin · NO · 2026-08-22

PawFriendly Stays · questions

Does JUFA Hotel Hamburg HafenCity allow dogs?
Yes, JUFA Hotel Hamburg HafenCity is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Please note, when booking 9 rooms or more, different policies may apply.

There are 10 e-charging stations for electric cars available, with a flat-rate of €10.00 per charging.

Please note that construction work is taking place in the hotel from 01/09/2025 to 30/04/2026 and guests may experience some noise or light disturbances.

A deposit may be required at the property.