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Hyatt Regency Cartagena

★★★★★ Carrera 1 #12-118, Cartagena de Indias, CO

9.2 guest rating· 2456 reviews

Travelling with a dog

Dogs are welcome at Hyatt Regency Cartagena; it lists pets-allowed in its own facility data.

On top of the basics it offers Pet basket.

About this hotel

Luxurious Accommodation Steps Away from Bocagrande Beach

Exquisite Dining and Relaxation

Indulge in a culinary journey at our restaurant and unwind with a refreshing drink at the bar. Enjoy the outdoor swimming pool for a leisurely dip or soak up the sun on the poolside loungers.

Convenient Amenities and Services

Experience seamless hospitality with free WiFi, a 24-hour front desk, and room service at your disposal. Each room is equipped with modern essentials including a flat-screen TV, a desk, and a private bathroom for your comfort.

Explore Cartagena's Treasures

Discover nearby attractions such as Castillogrande Beach, Laguito Beach, and Cartagena de Indias Convention Centre, all just a stone's throw away from our hotel.

Book your stay at Hyatt Regency Cartagena for a memorable experience in this vibrant city.

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Rooms & rates

One-Bedroom Residence with Bay View

Sleeps 4 · 72 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker

Double Room with Two Double Beds

Sleeps 4 · 38 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Double Room with Two Double Beds and Bay View

Sleeps 4 · 38 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Double Room with Two Double Beds and Ocean View

Sleeps 4 · 38 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

One-Bedroom Residence with Ocean View

Sleeps 4 · 72 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker

Double Room With Two Double Beds And Ocean View - High Floor

Sleeps 4 · 38 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Suite with Ocean View

Sleeps 4 · 78 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Two-Bedroom Residence

Sleeps 4 · 90 m² · 2× Double bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker

King Room with Bay View

Sleeps 2 · 38 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Suite (Regency Caribe)

Sleeps 4 · 76 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

Amenities

  • Free WiFi
  • Infinity pool
  • Kids' pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Swimming pool
  • Spa/wellness center
  • Fitness facilities
  • Free Parking
  • Accessible parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
Show all 81 amenities
  • Bar
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Beach
  • Beachfront
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Children's playground
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hot tub/Jacuzzi
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Outdoor furniture
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Public Bath
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shallow end
  • Shuttle service (additional charge)
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Terrace
  • Toilet with grab rails
  • Visual aids: Braille
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say9.22456 reviews

+ Great service+ Beautiful views− Room amenity issues− Disappointing restaurant experience
Cleanliness8.7
Service9.7
Location9.2
Room Quality9.1
Amenities9.2
Value for Money9.6

Guest review

9.0

El desayuno

− El check in muy lento. El restaurante muy lento

Jose · CO · 2026-10-17

Guest review

9.0

Frontline personnel was amazing. Room and bathroom were wide and extremely clean and made you want to stay there. Pools were crazy good and had such a beautiful view in both, room and pools.

− Standing lamp was crashed on the floor when we entered the room for the first time. I called 4 times and they didn't actually come to take it out until the next day. Never got replaced.

Andres · CO · 2026-10-16

Pásala bien en hayatt

9.0

En términos generales todo

− Falta control en el momento de agarrar el ascensor para salir del edificio con el carro

josue · CO · 2026-10-16

Tienen retos para enfrentar

7.0

Ubicación

− La suite donde estábamos no tenía ninguna atención en el baño, empezando por pañuelos faciales. Un hotel de esa categoría y la habitación que escogimos nos generó expectativas que no se cumplieron

Carlos Eduardo · CO · 2026-10-16

Guest review

10.0

Me gustó mucho el servicio! Las habitaciones siempre impecables gracias a Hada Luz

Daniela · CO · 2026-10-14

Dias hermosos en familia, vacaciones extraordinarias.

10.0

Nuestra eleccion de este hotel fue lo mejor del viaje, todo extraordinaro y de primer nivel, pasamos dias acogedores, todo cerca y una zona segura, nos vamos convencidos de regresar.

EKA · PE · 2026-10-14

PawFriendly Stays · questions

Does Hyatt Regency Cartagena allow dogs?
Yes, Hyatt Regency Cartagena is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus breakfast). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that children under 11 years of age stay for free. Children of 12 years of age or older must pay as an adult.

The property reserves the right to refuse admission of additional guests or companions that have not been previously registered during check in.

In order to complete the registration of under-age, a legal document as ID, Civil registration or Passport should be presented to prove the family bond.