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Mercure Krakow Stare Miasto

★★★★ Pawia 18 B, Kraków, PL

9.4 guest rating· 4559 reviews

Travelling with a dog

Dogs are welcome at Mercure Krakow Stare Miasto; it lists pets-allowed in its own facility data.

On top of the basics it offers Pet bowls and Pet basket.

About this hotel

Luxurious Accommodation

Mercure Krakow Stare Miasto offers air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and city views in selected rooms. The comfortable beds with quality bed linen ensure a restful stay.

Delicious Dining Options

Guests can enjoy a variety of breakfast choices from buffet to à la carte or vegetarian options. The hotel's restaurant serves delectable international cuisine, with vegetarian and gluten-free dishes available upon request.

Convenient Facilities

With a fitness centre, free WiFi, and private parking on site, Mercure Krakow Stare Miasto ensures a convenient and enjoyable stay for all guests. Additionally, the 24-hour front desk and room service cater to guests' needs promptly.

Book your stay at Mercure Krakow Stare Miasto for a delightful and hassle-free experience.

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Rooms & rates

Executive Suite, Multiple Beds

Sleeps 4 · Double bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Privilege Double Room

Sleeps 2 · 21 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Classic Double Room

Sleeps 2 · 21 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Classic Twin Room

Sleeps 2 · 21 m² · Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Superior Queen Room with Sofa Bed

Sleeps 4 · 24 m² · Sofa bed, Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Junior Suite with One Double Bed And Sofa

Sleeps 4 · 27 m² · Sofa bed, Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Executive Suite with Queen bed and Terrace

Sleeps 4 · 42 m² · Sofa bed, Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Amenities

  • Free WiFi
  • Fitness facilities
  • Accessible parking
  • Private parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • 24-hour front desk
Show all 89 amenities
  • Tour desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Allergy-free room
  • Bike tours
  • Board games/puzzles
  • Broadcast Live sport events
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Cycling
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Higher level toilet
  • Hiking
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Meeting/banquet facilities
  • Minimarket on site
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Temporary art galleries
  • Themed dinner nights
  • Toilet with grab rails
  • Tour/class on local culture
  • Walking tours
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say9.44559 reviews

+ Friendly staff+ Great location− Limited breakfast variety− Issues with room check-in
Cleanliness9.4
Service9.9
Location9.9
Room Quality9.4
Amenities8.4
Value for Money8.9

Prima uitvalsbasis voor bezoek aan Krakow

8.0

Prima hotel, uitstekende ligging

− Nvt

Arjen · NL · 2026-10-16

Однозначно рекомендую

10.0

Дуже гарний готель у центра міста. Надзвичайного зручний матрац для здорового сну, що важливо після тривалої подорожі. Смачний сніданок. Персонал привітний. Розумне співвідношення ціни та якості. Парковка наявна. Дякую за гостинність.

Svitlana · UA · 2026-10-13

Guest review

10.0

Restaurant/ breakfast/ location

− I was missing some slippers with that price

Łukasz · PL · 2026-10-13

Constantly perfect

10.0

I regularly stay at this hotel, as I frequently fly from Krakow, and it has consistently been a wonderful experience. The location is incredibly convenient: close to the city center, the MDA bus station, the main railway station, and Galeria Krakowska shopping mall. The staff are simply exceptional, especially the lovely lady at the reception desk on the left (I feel terrible for not remembering her name!). Everyone is always welcoming, friendly, and professional. The rooms are spotlessly clean, the beds are very comfortable, and the bathrooms are equipped with everything you might need. There is even an iron and an ironing board in the room, which is particularly convenient when traveling, as well as an umbrella, a small but thoughtful detail :) The breakfast buffet offers an excellent variety of dishes to suit every taste. I have also dined at the hotel restaurant several times. While the prices are slightly above average, the quality of both the food and drinks is excellent and well worth it. Overall, this hotel has become my home away from home in Krakow. It is definitely my first choice whenever I need to stay in the city, and I would definitely recommend it

− Nothing

Villandra · UA · 2026-10-12

Guest review

9.0

Bardzo smaczne

− Wszystko ok

Magda · PL · 2026-10-12

PawFriendly Stays · questions

Does Mercure Krakow Stare Miasto allow dogs?
Yes, Mercure Krakow Stare Miasto is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

A deposit may be required at the property.