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Hyatt House New York/Chelsea

★★★ 815 Avenue of the Americas, New York, US

8.5 guest rating· 2528 reviews

Travelling with a dog

Dogs are welcome at Hyatt House New York/Chelsea; it lists pets-allowed in its own facility data.

About this hotel

Central Location near Iconic Landmarks

Spacious Rooms with Modern Amenities

Convenient 24-hour Facilities

Book now for a memorable stay at Hyatt House New York/Chelsea.

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Rooms & rates

Den Queen Room with Two Queen Beds

Sleeps 4 · 35 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

One-Bedroom Specialty King Suite with Kitchen and Roll-In Shower - Disability Access

Sleeps 2 · 38 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Queen Studio Suite with Kitchen and Accessible Tub - Disability Access

Sleeps 4 · 35 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Specialty King Studio Suite with Kitchen

Sleeps 3 · 37 m² · Sofa bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Queen Studio Suite with Kitchen and Roll-In Shower - Disability Access

Sleeps 2 · 36 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Suite, 1 Bedroom, Accessible

Sleeps 2 · 47 m² · King bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom

Room, 2 Queen Beds, Accessible (Shower)

Sleeps 4 · 36 m² · 2× Queen Bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom

Studio Suite, 1 Queen Bed, Accessible (with Shower)

Sleeps 2 · 31 m² · Queen Bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom

Room, 2 Queen Beds

Sleeps 4 · 35 m² · 2× Queen Bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom

Room, 1 King Bed

Sleeps 2 · 28 m² · King bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom

Amenities

  • Free WiFi
  • Fitness facilities
  • Breakfast takeaway containers
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
Show all 61 amenities
  • Allergy-free room
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Ironing service
  • Key access
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Minimarket on site
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Terrace
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • Wheelchair accessible

Location

What guests say8.52528 reviews

+ Great location+ Helpful staff+ Comfortable rooms+ Good breakfastUncomfortable sofa bedInconsistent room cleaning
Cleanliness7.5
Service9.5
Location9.0
Room Quality8.0
Amenities8.5
Value for Money8.0

Guest review

10.0

Todo muy limpio y bonito, el personal muy amable y la ubicación excelente, no en pleno times square, pero caminando cerca

Los dos ascensores en algunos horarios se hacían muy poco para todos los pisos

Catalina · CL · 2026-09-05

Had a wonderful and restful stay, thank you

10.0

Close to all the stuff we wanted to do!

We liked everything

Laura · US · 2026-09-04

Guest review

9.0

Es war sauber, Personal sehr zuvorkommend und die Lage ist PERFEKT.

Die Handtücher haben nach Zigaretten gerochen.

Ariana · CH · 2026-09-01

Très bonne situation géographique pour découvrir Manhattan et personnel de l’hôtel super sympathique et très agréable et

10.0

Hôtel très central dans Manhattan ce qui permet facilement de faire les principaux lieux touristique à pied .

Franchement , rien .

christophe · FR · 2026-09-01

Spacieux et agréable, appartement chambre bien équipé avec très belle vue et bien situé

10.0

L’accueil, équipe agréable La surface et la cuisine avec frigo Les grands lits et le fauteuil La vue et la situation dans midtown le personnel gentil et efficace. La réactivité de l’équipe maintenance Le rooftop

Peu de choses: déjeuner trop tôt en semaine : 9h à étendre à 10h … Des améliorations à proposer : * avoir deux chaises pliantes hautes supplémentaires dans l’armoire pour manger à 4 dans les appartements 4 personnes * au déjeuner, avoir un manager en salle pour gérer les placements de table à l’heure de pointe et les ravitaillements car même si l’équipe est travailleuse et efficace elle est débordée au moment du rush, il y a besoin de surveiller * avec un si beau rooftop, l’hôtel gagnerait à le mettre davantage en valeur, avec des tables et salons supplémentaires, quelques guirlandes et éclairages…

Nicolas · FR · 2026-08-31

PawFriendly Stays · questions

Does Hyatt House New York/Chelsea allow dogs?
Yes, Hyatt House New York/Chelsea is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.