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Hyatt Centric Playa del Carmen - Downtown House & Beach House

★★★★ 5th Avenida Norte Por 12 Norte y 14 Norte, Playa del Carmen, MX

8.6 guest rating· 554 reviews

Travelling with a dog

Dogs are welcome at Hyatt Centric Playa del Carmen - Downtown House & Beach House; it lists pets-allowed in its own facility data.

On top of the basics it offers Pet bowls and Pet basket.

About this hotel

Luxurious Accommodations

Thompson Playa del Carmen offers stylish rooms with modern amenities such as flat-screen TVs, air conditioning, and plush bathrobes, ensuring a comfortable stay for all guests.

Exciting Activities

Guests can partake in a variety of activities including snorkeling, windsurfing, and Tequila or Mezcal tasting, providing a fun and memorable experience during their stay at the hotel.

Convenient Services

With free WiFi, bike and car hire options, and daily bottled water, Thompson Playa del Carmen ensures that guests have everything they need for a seamless and enjoyable vacation.

Experience luxury, excitement, and convenience all in one place at Thompson Playa del Carmen. Book now for an unforgettable stay!

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Rooms & rates

Quinta Avenida Suite - Downtown House

Sleeps 3 · 102 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Coastal Ocean Suite - Beach House

Sleeps 3 · 66 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

King Room with One King Bed and Balcony - Downtown House

Sleeps 3 · 50 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Panoramic Suite with Ocean Front - Beach House

Sleeps 3 · 98 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

King Room with One King Bed and Partial Ocean View - Beach House

Sleeps 3 · 50 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

King Room with One King Bed and Partial Ocean Front - Beach House

Sleeps 3 · 49 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Queen Room with One Queen Bed - Downtown House

Sleeps 3 · 35 m² · Queen bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Beach House with One King Bed and Pool View

Sleeps 3 · 58 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Urban Suite - Downtown House

Sleeps 3 · 82 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Calle Corazon Suite - Downtown House

Sleeps 3 · 79 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Amenities

  • Free WiFi
  • Infinity pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Rooftop pool
  • Swimming pool
  • Fitness facilities
  • Accessible parking
  • Parking garage
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
Show all 96 amenities
  • Bar
  • Snack bar
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • Beach
  • Beachfront
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Airport shuttle (additional charge)
  • Airport drop off
  • Airport pick up
  • Allergy-free room
  • Babysitting/child services
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Cooking class
  • Currency exchange
  • Cycling
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Diving
  • Dry cleaning
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Fishing
  • Food delivered to guest room
  • Fruits
  • Grocery deliveries
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Happy hour
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Meeting/banquet facilities
  • Nightclub/DJ
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Private check-in/check-out
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shallow end
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Smoke alarms
  • Snorkelling
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Sun umbrellas
  • Temporary art galleries
  • Terrace
  • Themed dinner nights
  • Toilet with grab rails
  • Visual aids: Braille
  • Wheelchair accessible
  • Wine/champagne
  • Yoga classes

Location

© OpenStreetMap contributors

5th Avenida Norte Por 12 Norte y 14 Norte, Playa del Carmen, MX

Check-in
from 03:00 PM
Check-out
until 12:00 PM

What guests say8.6554 reviews

+ Excellent service+ Great locationNoise issuesLimited amenities
Cleanliness8.6
Service9.1
Location9.1
Room Quality8.6
Amenities8.1
Value for Money8.5

Excelente ubicación y habitación limpia y confortable

8.0

La ubicación es inmejorable, de verdad es fantástica!! El desayuno no lo use, el restaurante se veía un poco descuidado y poco frecuentando

El restaurante debe de mejorar tanto en apariencia como en opciones de menú

Marin · CR · 2026-08-14

Guest review

8.0

מיקום מעולה בריכה כיפית

ארוחת בוקר לא שווה

חנה לוי · IL · 2026-07-20

Guest review

10.0

הכול שירות מדהים מקום מעולה חדרים טובים

שחר · IL · 2026-07-18

Guest review

9.0

La vista en el rooftop y las instalaciones son increíbles, al igual que la comida y bebidas que estuvieron bastante deliciosas

En estado en otros hyatt y ya esta incluida la comida y bebida en la reserva, mientras que en este se pagaba aparte cuando ibas al acceso de rooftop El gerente del mismo roof parecía un poco tosco, puedo equivocarme igual pero el no mantenía la misma actitud que los otros empleados de buen servicio hacia nosotros

Manuel Israel · MX · 2026-07-13

Nice stuff and clean place

10.0

Very nice and very clean

Or Zion · US · 2026-06-23

Guest review

10.0

מלון נקי ומסודר ברמה גבוהה

Eitan · IL · 2026-06-12

PawFriendly Stays · questions

Does Hyatt Centric Playa del Carmen - Downtown House & Beach House allow dogs?
Yes, Hyatt Centric Playa del Carmen - Downtown House & Beach House is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Please note: When booking more than 5 rooms, different policies and additional supplements may apply.

A service charge of 10.00% is not included and must be paid at check in.

Lifestyle Fee (Resort Fee) includes the following per day:

Free Bike Rental: 7:00 AM to 6:00 PM *Subject to availability

Unlimited WI-FI: High speed