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PawFriendly Stays

Hyatt Place Chicago/Downtown - The Loop

★★★ 28 North Franklin Street, Chicago, US

8.6 guest rating· 4684 reviews

Travelling with a dog

Dogs are welcome at Hyatt Place Chicago/Downtown - The Loop; it lists pets-allowed in its own facility data.

About this hotel

Central Location

Situated in the heart of the city, Hyatt Place Chicago/Downtown – The Loop is just a stone's throw away from key social and cultural attractions, making it the perfect base for your city adventures.

Modern Amenities

Enjoy the convenience of a restaurant, fitness centre, and complimentary WiFi access during your stay. Each well-appointed room features a flat-screen TV, cozy sofa, and essential amenities for a comfortable experience.

Exceptional Services

With a 24-hour front desk, shared lounge, and business center, our hotel ensures that your needs are met promptly and efficiently. Take advantage of additional perks like bicycle rental and baggage storage for a seamless stay.

Ready to immerse yourself in the vibrant city of Chicago? Book your stay at Hyatt Place Chicago/Downtown – The Loop now!

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Rooms & rates

King Room with Sofa Bed and View

Sleeps 4 · 33 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Queen Room with Two Queen Beds and View

Sleeps 5 · 28 m² · Sofa bed, 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

King Room with Sofa Bed and Roll-In Shower - Disability Access

Sleeps 4 · 33 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

King Room with Sofa Bed and Accessible Tub - Disability Access

Sleeps 4 · 28 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Queen Room with Two Queen Beds and Roll-In Shower - Disability Access

Sleeps 5 · 33 m² · Sofa bed, 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

King Room with Sofa Bed

Sleeps 4 · 33 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Queen Room with Two Queen Beds and Sofa Bed

Sleeps 5 · 28 m² · Sofa bed, 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Room, Accessible

Sleeps 4 · 33 m² · King bed, Sofa bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

Specialty King Room with Sofa Bed and Roll-in Shower - Disability Access

Sleeps 4 · 33 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Specialty King Room with Sofa Bed

Sleeps 4 · 43 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Amenities

  • Free WiFi
  • Indoor pool
  • Swimming pool
  • Fitness facilities
  • Accessible parking
  • Parking garage
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
Show all 75 amenities
  • Mobile app for room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Allergy-free room
  • Auditory guidance
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Contactless check-in/check-out
  • Cycling
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Fruits
  • Grocery deliveries
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Higher level toilet
  • Invoice provided
  • Key access
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Meeting/banquet facilities
  • Minimarket on site
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Pub crawls
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Vending machine - drinks
  • Vending machine - snacks
  • Visual aids: Braille
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say8.64684 reviews

+ Great location+ Friendly staff+ Clean accommodationsPoor internet serviceLimited parking optionsBreakfast quality could be improved
Cleanliness8.5
Service9.5
Location9.5
Room Quality8.4
Amenities8.0
Value for Money8.4

It was nice, but I would not pay extra for a city view if it’s not going to be given

6.0

The employee at the front desk was very nice and welcoming

I paid extra for a city view room, and I was literally staring at the wall of another building. I did not see the city and I paid extra for that.

Gemma · US · 2026-08-29

Highly disappointed with hidden fees , being over charged, pack n play “crib” was broken. Completely unsafe for a 10 mon

1.0

Tried to cancel my room 25 hours in advance and the hotel denied it.

Said there was free breakfast and was charged $62.00 for a breakfast that was disgusting. We filled out plates at the buffet and left the table with the same amount of food on our plates because it was not good.

Rachael · US · 2026-08-27

Convenience and Quality in the Loop

10.0

On my tips across the Country,I always stay at this property. It is close to Union Station and convenient to the attractions of Chicago. Being in the Loop,it is a great location for Business travelers. The Hotel is clean,efficient and the service is excellent. To that end,I would like to commend the following- Marisa,Oscar,Julian,Claudia,Melody,ArhantyArtem,Aiarha,Lucia and Kim. Thank You one and All!

Motormaster532 · 2026-08-25

PawFriendly Stays · questions

Does Hyatt Place Chicago/Downtown - The Loop allow dogs?
Yes, Hyatt Place Chicago/Downtown - The Loop is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.