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PawFriendly Stays

NIZUC Resort & Spa

★★★★★ Boulevard Kukulcan Km 21 Punta Nizuc, Cancún, MX

9.1 guest rating· 503 reviews

Travelling with a dog

Dogs are welcome at NIZUC Resort & Spa; it lists pets-allowed in its own facility data.

On top of the basics it offers Pet bowls and Pet basket.

About this hotel

Luxurious Accommodation with Stunning Views

Unparalleled Dining Experience

Indulge in a culinary journey at our six restaurants offering a fusion of modern Mexican, Peruvian, Asian, and Mediterranean cuisines. Let your taste buds travel the world without leaving the comfort of the resort.

Relaxation and Wellness

Unwind in our spa with a variety of massages and treatments, including the unique Nizuc Thermal Experience. Rejuvenate your body and soul as you embark on a guided hydrotherapy circuit designed to awaken your senses.

For a truly unforgettable stay in Cancun, book your getaway at Nizuc Resort & Spa.

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Rooms & rates

Garden Suite Double Beds

Sleeps 4 · 81 m² · 2× Queen bed

  • Coffee/tea maker
  • Coffee machine
  • Minibar
  • Shower
  • Safety deposit box

Junior Suite with Garden View

Sleeps 2 · 120 m² · Extra-large double bed (Super-king size)

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Minibar

Villa with Private Pool

Sleeps 3 · 225 m² · Extra-large double bed (Super-king size)

  • Coffee/tea maker
  • Coffee machine
  • Minibar
  • Shower
  • Safety deposit box

Pavilion Villa with Private Pool

Sleeps 3 · 255 m² · Extra-large double bed (Super-king size)

  • Coffee/tea maker
  • Coffee machine
  • Minibar
  • Shower
  • Safety deposit box

Deluxe King Suite

Sleeps 3 · 137 m² · Extra-large double bed (Super-king size)

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Minibar

Junior Suite with Ocean View

Sleeps 3 · 102 m² · Extra-large double bed (Super-king size)

  • Desk
  • Coffee/tea maker
  • Coffee machine
  • Minibar
  • Shower

Master Suite

Sleeps 4 · 151 m² · Extra-large double bed (Super-king size)

  • Desk
  • Coffee/tea maker
  • Coffee machine
  • Minibar
  • Shower

Penthouse Suite

Sleeps 3 · 164 m² · Extra-large double bed (Super-king size)

  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Minibar
  • Shower

Deluxe King with Ocean View

Sleeps 2 · 66 m² · Extra-large double bed (Super-king size)

  • Coffee/tea maker
  • Coffee machine
  • Minibar
  • Shower
  • Safety deposit box

Garden View Double

Sleeps 4 · 79 m² · 2× Queen Bed

  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Free WiFi

Amenities

  • Free WiFi
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Sauna
  • Fitness classes
  • Fitness facilities
  • Free Parking
  • Valet parking
  • Breakfast in the room
Show all 101 amenities
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • Beach
  • Beachfront
  • Private beach area
  • Sun loungers or beach chairs
  • Golf course
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • ATM/cash machine on site
  • Babysitting/child services
  • Beauty Services
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Cooking class
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Evening entertainment
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Hammam
  • Hand sanitizer in guest room and key areas
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Kid meals
  • Kids' club
  • Kids' outdoor play equipment
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Pedicure
  • Personal trainer
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Smoke alarms
  • Snorkelling
  • Staff adhere to local safety protocols
  • Sun umbrellas
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Terrace
  • Themed dinner nights
  • Wine/champagne
  • Yoga classes

Location

© OpenStreetMap contributors

Boulevard Kukulcan Km 21 Punta Nizuc, Cancún, MX

Check-in
from 03:00 PM
Check-out
until 12:00 PM

What guests say9.1503 reviews

+ Exceptional service+ Beautiful and clean roomsHigh food pricesLimited dining options
Cleanliness9.4
Service9.9
Location8.4
Room Quality9.4
Amenities8.9
Value for Money8.4

Guest review

8.0

We loved the property and quality of food. But breakfast is expensive. The hotel itself is beautiful.

The huge building construction and noise was really bad. Could hear and see it from all the pools and beach. Wish we knew it before.

Annelize · FR · 2026-08-18

Family stay at Nizuc

8.0

Beautiful modern architecture including impressive entrance (wonderful smell!), huge rooms (we stayed on 4th floor of Chechen/no.8 building), efficient buggy service, fantastically equipped gym, great quality food (breakfast and adult only restaurant on the beach our favourites), housekeeping excellent, friendly staff, really well maintained grounds.

1) Huge building site right next to the two pools - loud noise throughout the day. Will probably be months before they finish as multistorey hotel being built. Would have been a deal breaker had we known before booking. No acknowledgement from hotel though, could at least offer a free drink to guests at the pool as an apology for the inconvenience? 2) This is not the property to go to if you want to enjoy the beach. Side closest to the main building - entrance almost swamp like, unpleasant. That is why hotel shows photos of SUPs and canoes (free to use) because one cannot swim there at all. Side where adult pool is better but kids not allowed there and noise from building site is awful. 3) Appreciate that this is a premium property but prices for soft drinks are silly, USD 15 for large bottle of water, same for a coconut. We would have stayed in the resort more, including for dinner if we didn't feel like we were fleeced for money at every opportunity. Easy to get an Uber (choose local taxis which are cheap) and ride into town to eat at some fantastic restaurants: Porfirio's and Harry's Stekhouse were our favourites. Suggestions: For hotel in this price category would have expected pools to be cooled as really unpleasant late afternoon and in absense of sea alternative. Disappointing to see plastic bottles served in hotel. Real opportunity to be more eco aware. Hotel sits next to mangrove ecological park - why not organise hotel trips with a resident biologist to try to locate local wildlife?

Marina · GB · 2026-08-13

PawFriendly Stays · questions

Does NIZUC Resort & Spa allow dogs?
Yes, NIZUC Resort & Spa is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Please note that during the check-in, the same Credit Card used to guarantee the booking needs to be presented, otherwise another payment method will be requested.

Rates that include breakfast are applicable for 2 adults or 1 adult and 1 child per room. Additional breakfasts may be included on the property subject to a surcharge.

For Mexican guests:

A valid official identification must be presented at the time of check-in to verify Mexican nationality. Additionally, all guests, including minors, must present their CURP at check-in. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.