Skip to content
PawFriendly Stays

Casa Kaoba Hotel & Suites

★★★★★ Carretera Federal Playa Tulum Mza 329 Lote 9 Ejido, Playa del Carmen, MX

7.9 guest rating· 419 reviews

Travelling with a dog

Dogs are welcome at Casa Kaoba Hotel & Suites; it lists pets-allowed in its own facility data.

On top of the basics it offers Pet basket.

About this hotel

Luxurious Accommodation

Casa Kaoba Hotel & Suites in Playa del Carmen offers a luxurious stay just 2.4 km from Playacar Beach. The hotel boasts an outdoor pool, free private parking, and a garden, providing a serene retreat for guests.

Dining and Relaxation

Indulge in delicious meals at the on-site restaurant, unwind with a drink at the bar, or pamper yourself in the hot tub. The 24-hour front desk, airport transfers, and room service ensure a convenient and stress-free stay.

Comfort and Convenience

Each room is well-equipped with modern amenities including a flat-screen TV, air conditioning, and a private balcony in selected rooms. Guests can enjoy free WiFi, breakfast options, and safety deposit boxes for added comfort.

Book your stay at Casa Kaoba Hotel & Suites for a memorable experience in Playa del Carmen.

These prices drop 10% for members

Membership is free and takes one email address. No password, and the prices on this page update straight away.

Price drops on hotels you save, plus our price research. One click to stop.Already a member? Sign in

Rooms & rates

Standard Double Room

Sleeps 3 · 25 m² · Double bed

  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box
  • Telephone

Double Room with Balcony

Sleeps 5 · 34 m² · 2× Double bed

  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box
  • Telephone

Suite

Sleeps 4 · 90 m² · Sofa bed, Extra-large double bed (Super-king size)

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee machine
  • Shower

Standard Double Suite

Sleeps 7 · 90 m² · 2× Queen bed, Sofa bed

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee machine
  • Shower

Superior Suite

Sleeps 4 · 90 m² · Extra-large double bed (Super-king size), Sofa bed

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee machine
  • Shower

Presidential Suite

Sleeps 12 · 168 m² · 2× Double bed, 2× Double bed, Extra-large double bed (Super-king size), Sofa bed

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee machine
  • Shower

Amenities

  • Free WiFi
  • Kids' pool
  • Outdoor pool
  • Swimming pool
  • Spa/wellness center
  • Free Parking
  • Accessible parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
Show all 83 amenities
  • Pet basket
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Car hire
  • Cashless payment available
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Hot tub/Jacuzzi
  • Invoice provided
  • Key access
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry washed per local authority guidelines
  • Live music/performance
  • Luggage storage
  • Meeting/banquet facilities
  • Movie nights
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shallow end
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Strollers
  • Sun umbrellas
  • Terrace
  • Thermometers for guests provided by property
  • Tour/class on local culture
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

Carretera Federal Playa Tulum Mza 329 Lote 9 Ejido, Playa del Carmen, MX

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say7.9419 reviews

+ Good location+ Nice property− Poor cleanliness− Horrendous service− Maintenance issues
Cleanliness6.6
Service8.0
Location10.0
Room Quality7.6
Amenities6.5
Value for Money7.5

Une jolie chambre et une personne accueillante.

7.0

L’accueil de la responsable. La chambre est jolie.

− Douche: eau qui ne coule pas bien. Pas d’eau dans les toilettes. Déçus par le petit déjeuner.

AMPERE Marjorie · FR · 2026-10-17

Lo bueno y lo malo de casa kaoba

10.0

La buena ubicación que tiene !!!

− Quese va mucho el internet

Morquecho · MX · 2026-10-17

Buena ubicación

8.0

Ubicación

Marlon Fernandez · MX · 2026-10-14

Guest review

6.0

La atención es buena

− Instalaciones ya un poco viejas y desgastadas

Ignacio Ale · MX · 2026-10-07

Guest review

10.0

El tamaño de las habitaciones.

− El desayuno incluido el pan tostado lo cobran aparte

Mata Garcia · MX · 2026-09-17

Guest review

4.0

Ubicación. Armenia la recepcionista muy atenta, parece ser la única que entiende de servicio al cliente.

− Habitación con cucarachas, desayuno horrible pésima presentación. Nos cobraron los jugos sin indicar que no estaban incluidos y encima, en el cobro, el mesero se auto pagó propina sin consentimiento!!! Solo limpian día de por medio y los paños y las cortinas estaban manchados.

LauCR · CR · 2026-09-15

PawFriendly Stays · questions

Does Casa Kaoba Hotel & Suites allow dogs?
Yes, Casa Kaoba Hotel & Suites is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

A deposit may be required at the property.