Pan Pacific London
★★★★★ 80 Houndsditch, London, GB
9.6 guest rating· 3063 reviews
About this hotel
Luxurious Accommodation
Experience the epitome of luxury at Pan Pacific London with spacious rooms featuring floor-to-ceiling windows, marble bathrooms, and high-end amenities like Dyson hairdryers and Nespresso coffee makers.
Wellness Retreat
Indulge in complimentary access to the wellbeing floor, boasting an indoor infinity pool, interactive gym, sauna, steam rooms, and rejuvenating treatment rooms for the ultimate relaxation and rejuvenation experience.
Culinary Delights
Savor a culinary journey at six distinctive restaurants and bars, each offering a unique gastronomic experience inspired by the diversity and elegance of Singapore, all while enjoying the convenience of 24-hour room service.
Book your stay at Pan Pacific London now to immerse yourself in unparalleled luxury, wellness, and gastronomy in the heart of London's Square Mile.
Amenities
- WiFi available
- Heated pool
- Indoor pool
- Infinity pool
- Pool with view
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness center
- Fitness classes
- Fitness facilities
- Parking
Show all 82 amenities
- Parking garage
- Valet parking
- Breakfast in the room
- Restaurant
- Bar
- Air conditioning
- Pets allowed
- Pet basket
- Pet bowls
- Sun loungers or beach chairs
- 24-hour front desk
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Babysitting/child services
- Beauty Services
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Emergency cord in bathroom
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Pedicure
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Strollers
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
- Yoga classes
Location
80 Houndsditch, London, GB
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.63063 reviews
Great hotel, facilities and staff, highly recommend and will definitely be back!
10.0Great staff, lovely room, comfy bed. Good gym, fabulous pool.
− Nothing
Brilliant
10.0Very welcoming and helpful
− No mix sauna/steam.
Guest review
9.0Sehr gutes Hotel
Guest review
9.0Pan Pacific London made a fantastic first impression, and in many ways it lived up to it throughout the stay. The scent in the lobby was one of the first things I noticed. It smelled incredible and immediately created a calm, luxurious atmosphere. The staff were consistently warm, kind and genuinely helpful. Every interaction felt welcoming and professional. Turndown service was a lovely touch. It made returning to the room in the evening feel thoughtful and elevated. The wellness facilities were a standout. The pool is beautiful, and having a 24-hour gym is a huge advantage, especially for travellers dealing with different time zones or busy itineraries.
− While the stay was excellent overall, I felt the guest experience became noticeably more transactional towards the end. No luggage assistance at check-out. On arrival, the check-in experience was seamless—our luggage was collected immediately and the next time we saw it, it was already in our room. However, at check-out there was no offer of luggage assistance, which felt inconsistent with the high standard set at the beginning of the stay. The checkout reminder at exactly 12:00 pm. Having the bell ring precisely at noon felt slightly abrupt and out of place for a hotel of this calibre. A little more grace or subtlety would have made for a more relaxed departure. Post-stay hospitality could be stronger. There is a noticeable contrast between how warmly the stay begins and how it ends. Improving the departure experience—whether through proactive luggage assistance, a more personalised farewell or simply making guests feel less rushed—would make the overall stay feel much more seamless and less transactional.
Fair
6.0Decor was lovely the location and staff was also very good the food was also very nice
− We was having issues in the morning where there was no water we was then woken up with a fire drill to evacuate the building where we jumped up to then be told it was a fire drill check. We was told to upgrade to a larger room with a extra bed and we done that to fine the bed was not out in our room until 1am I can also state that the hotel was very fair and did refund us for 1 of our nights stay and gave us complementary food drinks and valet service
Luxury , comfort and lovely staff
10.0A very luxurious hotel
− It was not time for checkout but all they off the tap and WiFi
Good to know
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are allowed. Charges may be applicable.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 13 years old and over stay for £60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
›Parking
Public parking is possible at a location nearby (reservation is not possible) and costs GBP 85 per day.