The Sun Rose West Hollywood

Great location - but disappointing stay (value for money)

4.0

Location is great, and there is garage nearby (5 min walk) which you can book yourself via a parking app so you don't need to pay the expensive parking from the hotel. Overall cleanliness and most hotel staff was excellent.

− Unfortunately we had a lot minor issues which leads to an overall negative review ("disappointing") because for a hotel of this class and price we expect excellent service and had high expectations, so we can't recommend it: - Reception directly blocked 800 Dollars on the credit card at check in for additional services like the mini bar or restaurant even as we said we won't use it or pay directly when using the service - Bathroom mirror and toilet lights didn't work and after telling reception the next day still nothing changed for the whole stay - Electronic door escutcheon hull was damaged - it worked but you expect also that the front door doesn't look like at a cheap 50 dollar motel - the mini bar freezer was leaking water / and no fridge space for our stuff (even a water didn't fit) - we only went once to the pool one afternoon but then there were no towels available and all pool loungers haven't been cleaned to use again - we had to ask for everything: used towels were gone the second day but new ones haven't been provided, hairdryer was not initially provided, no additional toilet paper role, shower gel hasn't been filled up every day Overall you can find a cheaper alternative in that area (hotel or airbnb) and don't need to pay the premium price.

Guest review

10.0

Hôtel moderne et propre

− Le prix du valet … 75 dollars par jour …