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NH Collection Madrid Palacio de Tepa

★★★★★ San Sebastián, 2, Madrid, ES

9 guest rating· 1682 reviews

Travelling with a dog

Dogs are welcome at NH Collection Madrid Palacio de Tepa; it lists pets-allowed in its own facility data.

On top of the basics it offers Pet bowls and Pet basket.

About this hotel

Luxurious 19th-century Palace Setting

Elegant Rooms and Modern Amenities

Indulge in the charm of the past while enjoying modern comforts in the spacious rooms of NH Collection Madrid Palacio de Tepa. Each room offers a flat-screen TV, air conditioning, and a minibar for your convenience. The modern bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay.

Culinary Delights and Cultural Proximity

Savor delectable meals at the elegant on-site restaurant, where breakfast boasts a wide selection of quality products. Located in Madrid’s vibrant Las Letras District, the hotel is a stone's throw away from iconic landmarks such as Plaza Mayor Square and the Royal Palace. Immerse yourself in culture with the Prado Museum, Reina Sofia Art Centre, and Thyssen-Bornemisza Museum all within a kilometer's reach.

Book Your Stay Now

Experience luxury and convenience at NH Collection Madrid Palacio de Tepa. Book now to revel in the fusion of history and modernity during your Madrid getaway.

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Rooms & rates

Deluxe Double or Twin Room

Sleeps 2 · 25 m² · Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Single Room

Sleeps 1 · 18 m² · Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Suite with Extra bed (2 Adults + 2 Children)

Sleeps 4 · 78 m² · Extra-large double bed (Super-king size), 2× Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Room with Balcony

Sleeps 2 · 25 m² · Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite Duplex with Balcony with Extra bed

Sleeps 3 · 45 m² · Sofa bed, Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite Duplex with Balcony with Extra bed (2 Adults + 1 Child)

Sleeps 3 · 45 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite Duplex with Balcony

Sleeps 2 · 45 m² · Extra-large double bed (Super-king size), Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Suite with Extra bed

Sleeps 3 · 78 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Suite

Sleeps 2 · 78 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Room

Sleeps 2 · 25 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Amenities

  • Free WiFi
  • Fitness center
  • Accessible parking
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • 24-hour front desk
Show all 60 amenities
  • Tour desk
  • Business center
  • Mobile app for room service
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Beauty Services
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Packed lunches
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Wine/champagne

Location

What guests say91682 reviews

+ Great location+ Excellent service+ Comfortable rooms+ Wonderful breakfastCleanliness concernsValue perception as not fully 5-starSmall bathroom in some rooms
Cleanliness8.4
Service9.4
Location9.4
Room Quality8.8
Amenities8.9
Value for Money8.3

Un palacio ubicado muy cerca de la puerta del sol

10.0

Excelente ubicación, maravillosa atención de todas las personas (recepción, restaurante, valet parking, personas de mantenimiento y limpieza) y muy buena comida (buffet). Gimnasio pequeño pero con máquinas nuevas.

Alejandra · MX · 2026-08-28

A wonderful hotel in a beautiful city.

9.0

The hotel is located close to one of the main streets in central Madrid and is within easy walking distance of most of the main sights. There are plenty of restaurants in the immediate vicinity. The room was spacious and clean. The bed was very comfortable. There was an excellent choice for breakfast from the buffet and cooked dishes could also be ordered. The staff were very helpful and friendly.

Keith · GB · 2026-08-27

excellent stay

9.0

excellent room, very good location.

breakfast very expensive - particularly for older people like my wife and myself who only may eat eggs, a croissant and drink a coffee.

Johannes · BR · 2026-08-25

Guest review

8.0

Da localização é da simpatia dos funcionários. Apesar de não haver estacionamento fácil perto há vários parques mas tem de se pagar... Muito

O quarto ser no último andar em águas furtada... O isolamento acústico podia ser melhor entre quartos e para a rua

Joao · PT · 2026-08-25

Guest review

10.0

Great location, friendly staff

Nothing

Katherine · US · 2026-08-24

PawFriendly Stays · questions

Does NH Collection Madrid Palacio de Tepa allow dogs?
Yes, NH Collection Madrid Palacio de Tepa is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.

Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per pet, per night will be applied (maximum of 2 pets per room). Guide dogs free of charge.

We do not have a spa within the hotel facilities; however, a fee of €15 is charged to access the Spa at We/On Palacio Santa Ana. Additionally, the hotel offers massages and beauty treatments on request within its facilities.

Minors are not admitted to access to the spaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.