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Palazzo Caracciolo Naples

★★★★ Via Carbonara 111/112, Naples, IT

8.6 guest rating· 1193 reviews

Travelling with a dog

Dogs are welcome at Palazzo Caracciolo Naples; it lists pets-allowed in its own facility data.

About this hotel

Luxurious Accommodation

Experience the charm and history of Naples at Palazzo Caracciolo Naples, a new hotel nestled in a historic palace. Each room offers the comfort and elegance you desire, with a touch of royalty from its regal past.

Fine Dining and Event Spaces

Indulge in local flavors and Mediterranean delights at our elegant restaurant, or unwind with a drink at the stylish bar. With 8 meeting rooms available, we are the perfect venue for your business or social gatherings.

Central Location

Located in the heart of Naples, our hotel provides easy access to all the vibrant city has to offer. Explore the nearby attractions and immerse yourself in the rich culture and history of this fascinating destination.

Book now for an unforgettable stay at Palazzo Caracciolo Naples.

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Rooms & rates

Deluxe King Room

Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe King Room with Sofa Bed

Sleeps 3 · 24 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior King Suite Duplex

Sleeps 3 · 40 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Queen Suite

Sleeps 3 · 35 m² · Sofa bed, Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Queen Family Room

Sleeps 3 · 30 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Twin Room

Sleeps 2 · 17 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite

Sleeps 3 · 35 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Twin Room with Sofa bed

Sleeps 3 · 24 m² · 2× Twin bed, Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Superior Twin Room

Sleeps 2 · 16 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom

Junior Queen Suite Duplex

Sleeps 3 · 40 m² · Sofa bed, Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Fitness facilities
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
Show all 72 amenities
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Allergy-free room
  • Broadcast Live sport events
  • Cashless payment available
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Emergency cord in bathroom
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hot tub/Jacuzzi
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Terrace
  • Thermometers for guests provided by property
  • Walking tours
  • Wheelchair accessible
  • Yoga classes

Location

What guests say8.61193 reviews

+ Friendly and accommodating staff+ Impeccable cleanliness+ Beautiful structure+ Great breakfast optionsRoom size and comfort issuesNeighborhood concernsHigh beverage prices
Cleanliness7.8
Service9.8
Location8.3
Room Quality7.3
Amenities8.8
Value for Money8.8

It was a good location but other than that I would go elsewhere because they were not courteous enough to compensate for

8.0

Clean and comfortable

Very small rooms and the spa wasn’t working which i did. It get the value of my money spent there. I wanted a credit they didn’t offer compensation.

SILVANA · CA · 2026-08-22

Un hôtel merveilleux

10.0

Emplacement au top et personnel à l’écoute. Petit déjeuner copieux dans un environnement calme. Nous y retournons à chaque fois ☺️

Elisa · FR · 2026-08-15

Hotel erfüllt Zweck für Übernachtung/Frühstück. Zum Wohlfühlen woanders hin.

7.0

Lage: wie gewünscht zwischen Bahnhof und Nationalmuseum. Nächste Metro etwas weiter zu Fuß, aber noch erreichbar. Zimmer: guter Schlaf, schöner Blick, gute Klimaanlage bei brütender Hitze. Frühstück: gute Auswahl.

Zimmer: Juniorsuite hatte etwas merkwürdigen Zuschnitt, da aus zwei kleinen Zimmern zusammengelegt. Da kennen wir von Hilton deutlich bessere. Viele kleine Irritationen, da das gesamte Design nicht durchdacht ist, z.B. Schrankaufteilung so, dass man die Kleiderstange kaum für Hosen oder Kleider nutzen konnte. Personal beim Frühstück unmotiviert Kaffeewünsche aufzunehmen. Wenn nach längerem Warten/Winken eine von uns ihren Wunsch genant hatte: Zack weg! Der andere schaute verwundert hinterher... Am besten auf Personal-Suche gehen, abfangen und klar die Wünsche nennen! Personal an der Rezeption: Sie waren zuständig für Ein- und Auschecken. Weitere Fragen zu Nahverkehr o.ä. führte zu Irritation und Antworten, denen man anmerkte, dass die Mitarbeiter außerhalb wohnen und keine hilfreiche Kenntnis der Stadt haben.

Stefan · DE · 2026-08-11

Great hotel with great service

8.0

The service at dinner in the restaurant was extremely nice. What a very nice jolly waiter we had. The food and wine suggestions he made were excellent as well. Though the bed was a little hard the bedding sheets etc were of a very nice quality. The service at check in check out was good as well. The man was guiding me for a one hour neighbourhood walk through the map that he gave me. The hotel itself was really beautiful and gives you a luxury feeling.

The neighbourhood is not nice at all.

Winfried · AW · 2026-08-08

Guest review

10.0

Beautiful hotel. Reception staff were super helpful. Thank you all

Simon · GB · 2026-08-07

Estadia ótima, quarto grande e confortável e localização excelente.

10.0

Minha reserva não incluia café da manhã.

Achamos tudo ótimo. Não há nada a reclamar.

Ellen · BR · 2026-08-05

PawFriendly Stays · questions

Does Palazzo Caracciolo Naples allow dogs?
Yes, Palazzo Caracciolo Naples is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Please note that the wellness centre is closed on Sundays and Mondays.

Please note that 'The Wellness' Humid Area is not Available for the month of October.

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorisation by the cardholder must be submitted at the property.

When travelling with pets, please note that an extra charge of € 20 per pet, per night applies. The property can only allow pets with a maximum weight of 10 kilos.