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Ace Hotel New York

★★★★ 20 West 29th Street, New York, US

9 guest rating· 2690 reviews

Travelling with a dog

Dogs are welcome at Ace Hotel New York; it lists pets-allowed in its own facility data.

About this hotel

Unique Design and Modern Amenities

Experience individually designed guest rooms at Hotel Ace, each featuring modern amenities like flat-screen TVs and iPod docks. Enjoy a fully stocked minibar and refrigerator in every room for your convenience.

Artistic Style and Culinary Delights

Immerse yourself in the unique style of the Ace Hotel, curated by local artists and designers. Indulge in culinary delights at Koloman Restaurant and savor gourmet coffee from Stumptown Coffee Roasters Cafe. Don't miss the live music in the vibrant hotel lobby.

Convenient Location and Nearby Attractions

Located in the heart of Manhattan, just a short walk from Madison Square Garden, the Ace Hotel offers easy access to Herald Square Subway Station. Explore popular attractions like Times Square and the Empire State Building, with a variety of shops and dining options at your doorstep.

Book your stay at Hotel Ace now to experience the perfect blend of luxury and convenience in the bustling city of New York.

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Rooms & rates

Small Room

Sleeps 2 · 16 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Double Room with Two Double Beds

Sleeps 4 · 33 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Large Room

Sleeps 2 · 37 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Loft Suite

Sleeps 5 · 65 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Medium King

Sleeps 2 · 28 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Medium Queen

Sleeps 2 · 28 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Single

Sleeps 2 · 13 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Bunk Bed

Sleeps 2 · 12 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Double Room

Sleeps 3 · 33 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Suite

Sleeps 5 · 65 m² · Sofa bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Amenities

  • Free WiFi
  • Fitness center
  • Parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Mobile app for room service
  • Room service
  • 24-hour security
Show all 52 amenities
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • ATM/cash machine on site
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fire extinguishers
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Meeting/banquet facilities
  • Nightclub/DJ
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Temporary art galleries
  • Wine/champagne

Location

What guests say92690 reviews

+ Excellent, friendly staff (Trey, Freddy repeatedly praised)+ Prime central location near subway, Flatiron and Madison Square Park+ Strong lobby vibe and stylish atmosphere+ Good value for Manhattan; spacious rooms by NYC standardsNoise from street due to windows not very soundproofSome signs of wear: dark/dingy areas, slow elevators, occasional water leakPractical room issues for some (lack of storage/drawers, no soap dishes)
Cleanliness8.2
Service9.8
Location9.5
Room Quality8.2
Amenities9.0
Value for Money9.2

Guest review

9.0

ubicacion, habitacion, decoracion

nada, super correcto

Daniel · ES · 2026-08-19

Great except for the room smell and lock of toilet paper.

8.0

The rooms smell like cheap gas station freshener. Really offensive and chemical toxic. No Toilet paper.

Cohen · US · 2026-08-16

It's ACE

10.0

ACE hotel is great and the staff are awesome. Freddy is the best.

gdavid337 · 2026-08-14

Cool hotel in great location

8.0

Super cool hotel, fantastic location as a base for exploring the city. Our room was spacious, clean & had everything we needed. Drinks & nibbles in the lobby bar were great too! Morning coffee & pastry at Sumption was an easy way to start each day. We had issues with hot water one morning, but otherwise the shower was amazing - great pressure!!

Lobster40 · BRISBANE, BRISBANE REGION, QUEENSLAND · 2026-08-14

Bien ubicado

5.0

La ubicación en relación al MSG

La segunda habitación era pésima. El personal poco amable ante una situación de contingencia. Me extraña que se asociaría como partners para el concierto de bon jovi, porque lo del paquete vip Fue bueno, pero luego al preferir mantener la estancia en mismo hotel, todo cambió para mal

Consuelo · CL · 2026-08-13

PawFriendly Stays · questions

Does Ace Hotel New York allow dogs?
Yes, Ace Hotel New York is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Please note, a refundable deposit will be pre-authorized at the time of booking.

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Guests under the age of 21 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.