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Crowne Plaza - Chicago West Loop by IHG

★★★ 25 S Halsted St, Chicago, US

8.4 guest rating· 1402 reviews

Travelling with a dog

Dogs are welcome at Crowne Plaza - Chicago West Loop by IHG; it lists pets-allowed in its own facility data.

About this hotel

Prime Location near United Center

Located just moments from the United Center, home to the Chicago Bulls, the Crowne Plaza Hotel Chicago offers convenient access to city center attractions.

Comfortable Accommodations and Dining

Guestrooms at the hotel feature large work desks and tea/coffee-making facilities. Indulge in unique American cuisine at the on-site Dine restaurant for breakfast, lunch, and dinner.

Proximity to Major Attractions

Easily reach the Magnificent Mile shopping area and Navy Pier via a short L train journey. Explore charming shops, renowned restaurants, and vibrant nightlife nearby. Union Station, with Metra and Amtrak rail lines, is a mere 12 minutes' walk from the hotel.

Experience the best of Chicago at Crowne Plaza Hotel - Book your stay now!

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Rooms & rates

Premium Room

Sleeps 2 · 29 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Standard King Room with Balcony

Sleeps 3 · 29 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Superior Twin Room - Non-Smoking

Sleeps 4 · 29 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

King Suite - Non-Smoking

Sleeps 4 · 41 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

King Suite - Hearing Accessible

Sleeps 4 · 41 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking

Sleeps 4 · 29 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Coffee/tea maker
  • Coffee machine

Junior Suite, 1 King Bed, Accessible

Sleeps 4 · King bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Suite, 1 Bedroom (High Floor)

Sleeps 4 · King bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

King Corner Room - Non-Smoking

Sleeps 2 · 29 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Standard King Room with Balcony - High Floor

Sleeps 2 · 29 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Coffee/tea maker
  • Coffee machine

Amenities

  • Free WiFi
  • Fitness center
  • Accessible parking
  • Parking garage
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
  • Beach
  • Beachfront
Show all 68 amenities
  • Private beach area
  • 24-hour front desk
  • Business center
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • ATM/cash machine on site
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Kid-friendly buffet
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Minimarket on site
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • Vending machine - snacks

Location

What guests say8.41402 reviews

+ Great location+ Friendly staff+ Good value− Poor cleanliness− Outdated decor− Limited breakfast options
Cleanliness7.8
Service9.3
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.2

I would recommend this hotel to anyone.

9.0

The breakfast buffet was very good. The A/C in the room worked very well.

Paul · US · 2026-09-12

Guest review

9.0

Nice hotel in a good location

Andre · US · 2026-09-01

Guest review

6.0

It was a great location very close to attractions and restaurant was really good.

− Our t.v had bad cable connection kept going in and out about every 20-30 seconds couldn’t watch a full tv show. No microwave in room. Did not like the fact we had to pay for parking garage daily. For the price I had to pay it wasn’t worth it.

Raven · US · 2026-08-24

Alright hotel

7.0

Convenient access to parking garage.

− The hotel is old. Staff customer service was okay.

TBO11 · US · 2026-08-24

PawFriendly Stays · questions

Does Crowne Plaza - Chicago West Loop by IHG allow dogs?
Yes, Crowne Plaza - Chicago West Loop by IHG is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.