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ACME Hotel Chicago, Outset Collection by Hilton

★★★★ 15 East Ohio Street, Chicago, US

9.2 guest rating· 2189 reviews

Travelling with a dog

Dogs are welcome at ACME Hotel Chicago, Outset Collection by Hilton; it lists pets-allowed in its own facility data.

About this hotel

Upscale Amenities and Technology

Experience luxury at Acme Hotel Company Chicago with rooms featuring 46-inch LED Smart TVs, tablet connections, and ergonomic work desks. Enjoy the convenience of minibars, snack trays, and cutting-edge visual and audio technology in every room.

Gourmet Dining and Lounge

Indulge in crafted cocktails and small bites at The Berkshire Room cocktail lounge on-site. Treat yourself to locally sourced pastries, gourmet sandwiches, and grab-and-go desserts from West Town Bakery. Wake up to complimentary custom-brewed coffee room-delivery services each morning.

Fitness and Business Facilities

Stay active at the fitness centre or take advantage of the business centre and meeting space. Enjoy free smart watch rental services during your stay. With attractions like Navy Pier and Millennium Park just a mile away, Acme Hotel Company Chicago is the perfect blend of luxury and convenience.

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Rooms & rates

Queen Room - Hearing Accessible

Sleeps 2 · 37 m² · Queen bed

  • Air conditioning
  • Bathrobe
  • Safety deposit box
  • TV
  • Telephone

King Room

Sleeps 2 · 19 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Safety deposit box
  • TV
  • Telephone

Standard Room, 1 Queen Bed, Non Smoking

Sleeps 2 · 19 m² · Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Sleeps 4 · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

Suite, 1 King Bed, Non Smoking (Living Room;with Sofabed)

Sleeps 4 · 38 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

Suite, 1 King Bed, Accessible (Walk-in Shower)

Sleeps 4 · 38 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Sleeps 2 · 19 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

King Suite

Sleeps 4 · 37 m² · Extra-large double bed (Super-king size), Sofa bed

  • Air conditioning
  • Bathrobe
  • Safety deposit box
  • TV
  • Telephone

Queen Room with City View

Sleeps 2 · 19 m² · Queen bed

  • Air conditioning
  • Bathrobe
  • Safety deposit box
  • TV
  • Telephone

Queen Room with Two Queen Beds

Sleeps 4 · 30 m² · 2× Queen bed

  • Air conditioning
  • Bathrobe
  • Safety deposit box
  • TV
  • Telephone

Amenities

  • Free WiFi
  • Fitness center
  • Accessible parking
  • Parking
  • Breakfast takeaway containers
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
Show all 45 amenities
  • Access to health care professionals
  • ATM/cash machine on site
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Delivered food - securely covered
  • Electric vehicle charging station
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible

Location

What guests say9.22189 reviews

+ Great location+ Friendly staff− Lack of coffee amenities− Inconsistent service quality
Cleanliness8.8
Service9.2
Location10.0
Room Quality9.7
Amenities8.7
Value for Money9.2

Guest review

8.0

Everything my husband and I wanted to do was in walking distance.

− No flavored coffee creamer.

Twanna Chantelle · US · 2026-09-15

Guest review

5.0

The bed was comfortable & the staff was friendly.

− The TV didn’t work. I asked someone to help on the 1st night, but there was no volume & it wouldn’t turn off unless I used the sleep timer. Also, the air conditioner was VERY loud EVERY time it turned on, so every night was a restless night.

Lisa · US · 2026-09-11

Modern, fun, and clean hotel.

8.0

Only had breakfast at the bakery in the hotel. It was okay. Coffee was good.

− Pillows were too soft. Mattresses were okay. Could have been softer.

Lindsay · US · 2026-08-31

Guest review

10.0

Everything

− Nothing

Rhodel · US · 2026-08-28

PawFriendly Stays · questions

Does ACME Hotel Chicago, Outset Collection by Hilton allow dogs?
Yes, ACME Hotel Chicago, Outset Collection by Hilton is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

You must show a valid photo ID and the credit card used to make the reservation upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For bookings of 5 or more, different policies and additional supplements may apply.

Please note the credit card used to complete any reservation with a refundable cancellation policy will be authorized USD 1 anytime after the booking.

Guests under the age of 21 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.