Superior King Room
Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
★★★★★ 20 East Chestnut Street, Chicago, US
9.2 guest rating· 2094 reviews
Dogs are welcome at Sofitel Chicago Magnificent Mile; it lists pets-allowed in its own facility data.
On top of the basics it offers Pet bowls and Pet basket.
Luxurious Accommodations
Experience the epitome of luxury at Sofitel Chicago Magnificent Mile, where each room is adorned with French art de vivre furnishings and features feathertop duvet bedding and a marble bathroom.
Culinary Delights
Indulge in locally-sourced French-inspired cuisine at Café des Architectes, or sip on crafted cocktails at Le Bar while enjoying breathtaking city views from floor-to-ceiling windows.
Meeting Space and Fitness Center
With over 10,000 square feet of meeting space, a ballroom, and a fitness center, this hotel caters to both business and leisure travelers alike.
Book your stay at Sofitel Chicago Magnificent Mile for a truly unforgettable experience.
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Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)
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20 East Chestnut Street, Chicago, US
exceptional
10.0I have always considered the Sofitel brand to be exceptional, known for its high customer service standards and beautifully appointed rooms. However, the Chicago Magnificent Mile location exceeds my expectations each time I come here.I had a later than expected arrival, but the team ensured my check-in was incredibly smooth and comfortable. I want to express my sincere gratitude and recognition for the staff who went above and beyond to welcome me. Vince and Thomas, in particular, provided outstanding service that turned what could have been a stressful arrival into a wonderful experience.This property truly represents the very best of Sofitel hospitality. I cannot recommend them highly enough!
An average hotel which claims to be on the luxury side.
4.0The good : rooms were clean, ok space and beds were comfortable. A bit outdated and closer to a regular hotel rather an upscale one. Breakfast was tasty and varied, with heaps of options. Double checking your bill is highly recommended since some rates are breakfast inclusive and bills come with the service included. Close to all activities and walking to everywhere is easy. Bathroom amenities are good. The bad: We were charged twice for gratuity… so pretty much our breakfasts were never included some bills came with gratuity included some didn’t so it was confusing for us. I requested to correct some of those breakfast bills to the front desk guy in that moment and he told me he couldn’t do anything (a big lie). Our AMEX 100 usd credit for each room was not debited to our account because we had to separate things from one room and another room even though the reservation was all in one card… so basically 75 usd were wasted there. We were supposed to get free “upgrades” i requested a room with two beds and they still charge for that. Even though the room was in a lower floor. I don’t even know how amex chooses Sofitel in their selected hotels, costumer service is miserable. Housekeeping came in at 9am, told her to come 1 hour later and they never cleaned the room in one of our days. Conclusion: it’s an ok hotel if you get a cheap rate, otherwise stay somewhere else. I don’t think I’ll ever choose it again. And they definitely need to train better their front desk people so they treat the costumer better, at the end of the day it’s our money who has them working behind that desk.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.