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Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

★★★★★ Riviera Maya Playa Xcalacoco Fracc 7, Playa del Carmen, MX

Travelling with a dog

Dogs are welcome at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only; it lists pets-allowed in its own facility data.

On top of the basics it offers Pet bowls and Pet basket.

About this hotel

Luxury Resort and Spa on Xcalacoco Beach

Experience luxury and relaxation at Viceroy Riviera Maya, nestled in the tropical rainforest near Playa del Carmen.

Private Villas with Personal Pools

Indulge in the privacy of your own villa with a private pool and modern entertainment amenities for the ultimate comfort.

Wellness and Recreation

Unwind at the spa with a hot tub and steam room, or enjoy beachfront yoga classes. Stay active at the gym, outdoor pool, and explore the concierge services for a seamless stay.

Escape to paradise at Viceroy Riviera Maya, where luxury meets tranquility.

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Rooms & rates

Royal Villa

Sleeps 3 · 93 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Shower

Premium Villa

Sleeps 3 · 158 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Shower

Luxury Villa Two Queen Beds

Sleeps 3 · 93 m² · 2× Queen bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Shower

Viceroy Villa

Sleeps 3 · 158 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Safety deposit box

Luxury Villa

Sleeps 3 · 93 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Shower

Beachfront Villa

Sleeps 3 · 158 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Shower

Ocean View Two Level Villa

Sleeps 4 · 280 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Shower

Signature Villa

Sleeps 3 · 130 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Safety deposit box

Amenities

  • Free WiFi
  • Outdoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Hot spring bath
  • Fitness classes
  • Fitness facilities
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
Show all 80 amenities
  • Snack bar
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • Beach
  • Beachfront
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Airport shuttle (additional charge)
  • Airport drop off
  • Airport pick up
  • Allergy-free room
  • Beauty Services
  • Car hire
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Cooking class
  • Currency exchange
  • Diving
  • Dry cleaning
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Fishing
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Hot tub/Jacuzzi
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Massage services
  • Meeting/banquet facilities
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Snorkelling
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Sun umbrellas
  • Terrace
  • Themed dinner nights
  • Windsurfing
  • Wine/champagne
  • Yoga classes

Location

© OpenStreetMap contributors

Riviera Maya Playa Xcalacoco Fracc 7, Playa del Carmen, MX

Check-in
from 03:00 PM
Check-out
until 12:00 PM

What guests say332 reviews

+ Exceptional service+ Beautiful location+ Spacious rooms+ Outstanding amenities
Cleanliness9.2
Service9.7
Location9.4
Room Quality9.6
Amenities9.2
Value for Money9.1

Small slice of jungle paradise

9.0
mariana · MX · 2026-07-15

Perfectly restorative

8.0

Attention unique care of Concierge and generally the staff went above the expectations to perform extraordinary services not usually experienced at other resorts or hotels of the highest bar. I really appreciate this service I received a special shout out to Alberto, who helped save Charlie’s life and went beyond calling. He is a remarkable person. I was blessed to encounter and a Master of the art of hospitality and services

Stephan Von Furstenberg · US · 2026-06-04

Sehr schönes ruhiges Hotel mir super freundlichen Personal

9.0

Sehr schönes ruhiges Hotel, insbesondere die Villen mitten in der Natur sind wirklich außergewöhnlich schön und bieten eine besondere Atmosphäre. Das Personal ist durchweg sehr freundlich und aufmerksam, sodass man sich sehr gut aufgehoben fühlt. Allerdings sind die Preise im Hotel insgesamt sehr hoch, den man bei der Planung berücksichtigen sollte. Für europäische Gäste ist vielleicht wichtig zu wissen, dass die Stadt mittlerweile hauptsächlich von amerikanischen Touristen besucht wird und sich entsprechend darauf ausgerichtet hat.

In der Villa wäre ein Moskitonetz über dem Bett sinnvoll, da sich die Tür nicht richtig schließen ließ und dadurch jede Nacht einige Moskitos ins Zimmer gelangt sind.

Dora · DE · 2026-06-03

Comme du mauvais chocolat enrobé dans un beau papier ! Attrape touriste ! A fuir

3.0

Le service des voiturier mais qui est facturé à la sortie lol

Arrivé fatigué on va au restaurant de plage ! Sur la note des voisins rajouter non consommée et 16% de tops obligatoire ! On a plus remis les pied à hôtels pour aucun repas Personnel + que moyen ! Facturation voiturier à la fin pas annoncé Bref c’est du bling bling kitch ! Très très loin des services de Chable par ex

hugues · PY · 2026-05-20

Geweldige luxe ervaring

10.0

Geweldig resort waar je helemaal tot rust komt en ultiem in de watten wordt gelegd. Het personeel is 10/10, de faciliteiten zijn top. Je hoeft het resort niet uit want er zijn genoeg activiteiten die je kunt doen. Hele leuke extra’s zijn de gym in de jungle, de art corner waar je kunt schilderen en het restaurant is van top kwaliteit. Zou zo weer teruggaan volgend jaar en dat heb ik niet vaak :)

2 kleine dingen mbt lawaai: de kamer was gelegen naast iets van een airco generator wat veel geluid maakte. Ook als onze airco uitstond hoorden we nog steeds de motor ervan draaien. Ook was er ‘s avonds tot 12 ongeveer luide muziek en mensen te horen van het hotel ernaast.

Hoda · NL · 2026-05-08

Wonderful experience!

10.0

Just back from a fabulous 10 night stay. Wanted to get away from it all and hopefully get great service....we got both in an abundance and really enjoyed our time there. The whole setting is super peaceful and private, each villa/room (only 40 or so of them) was in its own little world away from it. Pool area next to the beach was also very nice, with a great team taking care. Do not want to single out any specific team member as it would be unfair to the rest as they all worked tirelessly to make the stay memorable. Highlight of each day was the quality a la carte breakfast taken with a wonderful sea view. Definitely will be back.

TonyH2606 · ALFRETON, DERBYSHIRE, ENGLAND · 2026-04-07

PawFriendly Stays · questions

Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only allow dogs?
Yes, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A deposit may be required at the property.