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PawFriendly Stays

Sterling

★★★ San Bernardo, 29-31, Madrid, ES

8.1 guest rating· 2908 reviews

Travelling with a dog

Dogs are welcome at Sterling; it lists pets-allowed in its own facility data.

About this hotel

Central Location and Easy Access

Conveniently situated just off Gran Via and a short distance from Santo Domingo Metro station, Sterling offers a prime location for exploring central Madrid.

Comfortable Rooms with Essential Amenities

The spacious rooms at Sterling are equipped with private bathrooms, air conditioning, TV, safe, work desk, and even sofas. Need extra space? No problem, as the rooms can also accommodate an additional bed.

Convenient Services and Nearby Attractions

Enjoy the convenience of a 24-hour reception, tour desk assistance, luggage storage, and daily breakfast with gluten-free options. With Puerta del Sol, the Royal Palace, and the vibrant Gran Via just a short stroll away, Sterling ensures a memorable stay in Madrid.

Book your stay at Sterling now for a delightful Madrid experience!

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Rooms & rates

Triple Room with Terrace

Sleeps 3 · 18 m² · 3× Twin bed, Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Family Room with City View

Sleeps 4 · 22 m² · 4× Twin bed, 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Family Room with Terrace

Sleeps 4 · 22 m² · 4× Twin bed, 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Triple Room

Sleeps 3 · 18 m² · Twin bed, Double bed, 3× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Family Room

Sleeps 4 · 20 m² · 4× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Double Room with Terrace

Sleeps 2 · 21 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Double or Twin Room with City View

Sleeps 2 · 18 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Adapted bath

Triple Room with City View

Sleeps 3 · 18 m² · 3× Twin bed, Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Adapted bath

Double or Twin Room, Terrace, City View

Sleeps 3 · 17 m² · Double bed

  • Desk
  • Private bathroom
  • Free WiFi
  • Minibar
  • Safety deposit box

Quadruple Room, City View

Sleeps 4 · 27 m² · 4× Twin bed

  • Desk
  • Private bathroom
  • Free WiFi
  • Minibar
  • Safety deposit box

Amenities

  • Free WiFi
  • Accessible parking
  • Parking garage
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
  • Coffee Shop on site
  • Electric vehicle charging station
Show all 30 amenities
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key card access
  • Lift / Elevator
  • Outdoor furniture
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Wine/champagne

Location

What guests say8.12908 reviews

+ Friendly staff+ Great location+ Comfortable rooms− Poor breakfast quality− Smells in some areas− Need for room updates
Cleanliness7.6
Service9.1
Location9.1
Room Quality7.1
Amenities8.1
Value for Money8.6

Guest review

10.0

Posizione centrale

− Check in troppo tardi

mirko · IT · 2026-10-16

Guest review

8.0

Ubicación perfecta

− Haría falta un par de personas en recepción

Carlos · ES · 2026-10-16

Excelente

10.0

Todo!

− Precio del desayuno, solo tome café y una dona y me lo cobraron como desayuno 13 euros! No es justo!

JOSE ANTONIO · MX · 2026-10-16

Guest review

4.0

− Despite high temperatures they wouldn't turn on the AC. Three employees gave us different reasons until finally the manager said they were not turning the ac on because it was breeze, 30 minutes after it was turned on due to guests pressure.

Jose · PR · 2026-10-15

Guest review

7.0

La ubicación

− Que no se pueda regular la temperatura, teniamos que llamar para cambiarla… mal

Nicolas · ES · 2026-10-14

PawFriendly Stays · questions

Does Sterling allow dogs?
Yes, Sterling is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.