Staypineapple, An Iconic Hotel, The Loop

Good location, nice historic building with large windows and high ceilings, cool in-room coffee system.

9.0

Big windows cool coffee pot

Very nice stay! I can recommend this hotel to all travelers.

9.0

Beautiful room with nice view and coffee machine. Excellent, helpful staff.

− There was a problem with the room at the beginning. But the staff solved that problem immediately - I got another excellent room with beautiful view. Thank you! It's a pity that the hotel doesn't serve breakfast.

Great Stay!

9.0

The beds were so comfortable, the staff was amazing, and the location was excellent. The little extras were so sweet. I also loved the shampoo, which I rarely say!

− I would have liked an option for a quick snack, but there were plenty of places close by.

Know what you're getting

4.0

If you are looking for a 2-star hotel, this is a great stay. If you are expecting 4-star, you will be deeply disappointed, at best. Great staff - so friendly, accommodating, and efficient. For a 2-star hotel, they seek to add some fun, appreciated touches (the wine and cookies at arrival were a godsend after a long travel day). I appreciated the robe, charging station at the desk, and that the heat worked well. For a 4-star, however, tougher experience. The $25 amenity fee is for a the glass of wine and afternoon cookies, bike rental which I bet few ever use, a single water bottle that you then can fill up with a tap downstairs, and a gym with broken equipment, a single dirty mat, and a weight set missing half its weights (including 20s and 25s). For that, you shouldn't list out that there are amenities, just include that in the total cost. The carpet feels dirty and is just right on top of a hard floor. The tub was in really poor shape. Multiple plugs didn't work or were pushed into the wall. The bed was sagging into a U and my bedding smelled of cigarette smoke. And I wish they were more clear on whether the blankets you get instead of a top sheet are laundered after ever guest. I also feel like the physical key with just a deadbolt is not the safest setup for a hotel room.. As I was leaving, the historic elevators had gone down, too - very grateful that was after my stay, but I feel stressed on behalf of the current guests and housekeeping staff. Great location and good vibes for 2-stars (I do want to give one more shout out to a great staff), but really not great for anything beyond that.