Guest room, 2 Queen
Sleeps 4 · 35 m² · 2× Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
★★★★ 521 North Rush Street, Chicago, US
9.6 guest rating· 539 reviews
Travelling with a dog
Dogs are welcome at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago; it lists pets-allowed in its own facility data.
About this hotel
Luxurious Accommodations
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, offers rooms with custom décor inspired by signature sculptures, 65-inch flat-screen TVs, and free WiFi. Each room also includes a fully-stocked minibar and luxury bath amenities for a comfortable stay.
Culinary Delights
Guests can enjoy a unique dining experience at Circa Restaurant And Lounge, offering American fare for all meals. The rooftop terrace, Upstairs at the Gwen, provides panoramic city views and custom cocktails, perfect for a relaxing evening.
Fitness and Business Facilities
The hotel boasts a state-of-the-art fitness centre with a variety of equipment and yoga facilities. Additionally, the fully-equipped 24-hour business centre caters to all business needs, ensuring a productive stay.
Experience luxury and convenience at The Gwen - book your stay now to indulge in the best of Chicago's offerings.
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Rooms & rates
Deluxe, Guest room, 2 Queen, City view
Sleeps 4 · 35 m² · 2× Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Grand Deluxe, Guest room, 2 Queen, City view
Sleeps 4 · 36 m² · 2× Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Grand Deluxe, Guest room, 1 King, Michigan Ave view
Sleeps 3 · 35 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Guest Room, 1 King
Sleeps 3 · 35 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Suite, 1 King, Sofa bed, Gulf front
Sleeps 5 · 52 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Gwen Luxury, Suite, 1 King, Sofa bed, Michigan Ave view
Sleeps 5 · 146 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Suite, 1 King, Sofa bed
Sleeps 5 · 71 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe Room, 1 King Bed
Sleeps 3 · 35 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Lowered peephole/view port in door
Terrace, Junior Suite, 1 King, Harbor view, Balcony
Sleeps 3 · 85 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- Paid WiFi
- WiFi available
- Fitness facilities
- Accessible parking
- Parking garage
- Valet parking
- Breakfast in the room
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- 24-hour front desk
- Business center
Show all 57 amenities
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Auditory guidance
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Electric vehicle charging station
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Invoice provided
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Outdoor fireplace
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Toilet with grab rails
- Visual aids: Braille
- Wheelchair accessible
Location
521 North Rush Street, Chicago, US
What guests say9.6539 reviews
+ Exceptional service+ Great location+ Clean and spacious rooms− Lack of in-room coffee machine− No 'do not disturb' signs available
Cleanliness9.5
Service10.0
Location10.0
Room Quality9.5
Amenities8.4
Value for Money9.5
Great mid day Chicago activity
10.0My friends and I were looking for a fancy tea service and were not disappointed. The tea was exquisite and the tea infused cocktails were to die for. The food was great but more than anything Judie and Sarah were so kind and helpful. They provided wonderful experience and should get a raise for the level of professionalism we experienced. I will be coming back and this is great mid day activity for family and friends visiting chicago
Wonderful high tea
10.0The ambience and staff were lovely. We had high tea for my niece’s birthday and the chef contacted me to work out what she could have due to her dietary restrictions. Sarah was accommodating and informative. She and Judie went the extra mile to ensure our needs were met and our experience was exemplary. Many thanks to them both.
AMAZING
10.0Celebrating our 5th anniversary at Upstairs at The Gwen in Chicago was absolutely wonderful! ❤️ We traveled from Pittsburgh Pennsylvania, and couldn’t have picked a better place. The atmosphere was beautiful, the food was delicious, and the entire experience was so special. A huge thank you to our hostess, Judie, and our waitress, Mayra, who both went above and beyond to make our anniversary dinner unforgettable. Their warmth and exceptional service truly made the evening! If you’re visiting Chicago, we definitely recommend The Gwen! 🥂
Stellar
10.0What a great hotel! Really top notch and the customer service sets apart this establishment from others. Luigi is an absolute rockstar and went out of his way throughout our trip to check in and go the extra mile to ensure we were having a good time. Also Russell the concierge was outstanding and texted to make sure we made it to our destination and were enjoying. The hotel itself was clean, spacious rooms and had a beautiful bathroom. Bed super comfy and ample lighting all within walking distance to all the famous Chicago sites. Only small gripes were elevators were painfully slow and the AC shuts off when you leave your room so when you return it can be quite hot.
Wonderful Sunkissed Experience
10.0Excellent service, Marla M. is supberb!
Nice rooms, large bathrooms, tiny showers (for seemingly no reason)
8.0Very nice hotel with the one exception which is the shower is far too small. Whoever designed the bathroom does not understand the use of space because it is a large room with a large tub and a large sink area (all good things) but then a tiny narrow shower. Why would you have all this space and use it for a tub instead of the shower. Clearly management made the mistake of not actually living in the space because they would have instantly recognized the error. So note to management, tear out the tubs and make the showers 2X the size. Sorry to harp on this but it is silly to have such nice rooms and large bathrooms to then squeeze patrons into a tiny shower space.
PawFriendly Stays · questions
- Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago allow dogs?
- Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.
Good to know
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please be advised a deposit may be charged for incidentals upon arrival. Additional guests may incur extra charges (see hotel policies).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.