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Canopy By Hilton Cancun La Isla

★★★★ Boulevard Kukulcan S N Km. 12.5,, Cancún, MX

9.2 guest rating· 606 reviews

Travelling with a dog

Dogs are welcome at Canopy By Hilton Cancun La Isla; it lists pets-allowed in its own facility data.

On top of the basics it offers Pet bowls.

Pets are allowed. Charges may be applicable.

About this hotel

Luxurious Accommodation

Located in Cancún, just 700 meters from Playa Marlin, Canopy By Hilton Cancun La Isla offers a 4-star experience with free bikes, an outdoor pool, and a fitness center. The rooms feature modern amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

Culinary Delights

Indulge in a culinary journey at the hotel's restaurant, serving a delectable mix of American, Caribbean, and Mexican cuisine. With options for vegetarians, vegans, and those requiring gluten-free meals, there is something to satisfy every palate.

Relaxation and Convenience

Unwind at the on-site hot tub or stay productive at the business center. Whether you're looking to explore nearby attractions like El Rey Beach and La Isla Shopping Mall or simply enjoy the hotel's facilities, Canopy By Hilton Cancun La Isla offers the perfect blend of relaxation and convenience.

Book your stay at Canopy By Hilton Cancun La Isla for a memorable experience in Cancún!

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Rooms & rates

Panoramic View One Bedroom King Suite

Sleeps 2 · 55 m² · Extra-large double bed (Super-king size)

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

Sunset Bay View King Room

Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)

  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee grinder

La Isla One King Bed Room

Sleeps 2 · 33 m² · Large bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Sunrise View King Room

Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)

  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee grinder

1 King Bed Mobility/hearing Access Ri Shower

Sleeps 2 · 34 m² · Extra-large double bed (Super-king size)

  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee grinder

Sunset Bay View King Room

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Sunset Premium View One King Bed Room

  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Telephone

Nichupte Bay View King Bd Master Suite

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

La Isla Two Queen Bed Room

Sleeps 4 · 33 m²

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Sunrise Bay Premium View Two Queen Beds Room

Sleeps 4 · 33 m²

  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Adapted bath
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Outdoor pool
  • Rooftop pool
  • Swimming pool
  • Spa/wellness center
  • Fitness facilities
  • Accessible parking
  • Parking
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Air conditioning
Show all 89 amenities
  • Pets allowed
  • Pet bowls
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • Allergy-free room
  • Auditory guidance
  • Bike tours
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Evening entertainment
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Higher level toilet
  • Hot tub/Jacuzzi
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Outdoor fireplace
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Public transport tickets
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Solarium
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Sun umbrellas
  • Temporary art galleries
  • Terrace
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • Wheelchair accessible

Location

What guests say9.2606 reviews

+ Friendly staff+ Great location+ Excellent foodService speed could varyPricing noted in mixed reviews
Cleanliness9.2
Service9.7
Location9.2
Room Quality9.2
Amenities9.2
Value for Money8.6

Bien placé et personnel tres aimable

9.0

Bien placé et personnel tres aimable

Michel · FR · 2026-08-21

Buena ubicación pero contratar excursiones en otro lugar

8.0

Sólo estuvimos para dormir, desayunamos en la barra antes de salir de excursiones y en la cena algún día y todo muy bien. Adrián muy pendiente de que no nos faltase nada. Vistas maravillosas desde la terraza de la azotea del atardecer y muy agradable.

Lo peor con gran diferencia la persona que se dedica a ofrecer las excursiones con la que debido a lo temprano que salíamos todos los días no pudimos coincidir físicamente. Nos vendió dos excursiones, una de ellas a Holbox que incluía el almuerzo en un hotel de cinco estrellas. Cuando llegamos al lugar era un hotel de lo menos destacados de la isla, no había sitio suficiente para toda la gente de la excursión, y cuando pudimos entrar al comedor la comida era escasa, de calidad básica y sólo quedaban restos en los recipientes, ante lo cuál tuvimos que ir a comer a un restaurante cercano. Tras intentar contactar con la persona del hotel se desentendió por completo del tema y no nos dio ninguna solución ni en ese momento ni en días posteriores. Según nos dijo se llamaba Alejandro, pero la persona que realizó el cobro en nombre de TRAFICTOURS fue Jesús González. En cualquier caso, fue la empresa que nos aconsejó el hotel y que vende las excursiones en el hotel por lo que hacemos responsable al hotel de su mala gestión.

Milantada · ES · 2026-08-19

Très bon choix .

9.0

La Localisation La piscine roof top Le petit déjeuner très qualitatif La gentillesse du personnel La jolie chambre La Machine Nespresso

Il y a eu bcp de bruit à 3 heures du matin . Des travaux sur le toit ? Juste insupportable .

Eric · FR · 2026-08-11

Świetny.

10.0

Na szczególne wyróżnienie zasługuje niezwykle miła i profesjonalna obsługa podczas śniadań. Dużym atutem hotelu jest również komfortowa strefa coworkingowa oraz basen na dachu, z którego można podziwiać przepiękne zachody słońca. To miejsce zdecydowanie sprzyja zarówno wypoczynkowi, jak i pracy.

Ryszard · PL · 2026-08-04

Guest review

9.0

Het zicht op de rooftop is heel mooi

Ontbijt was mager voor 28 usd

Jan · BE · 2026-07-25

Lindo

10.0

Me encantó

Tal vez más opciones en su bufet

Sujey · PE · 2026-07-24

PawFriendly Stays · questions

Does Canopy By Hilton Cancun La Isla allow dogs?
Pets are allowed. Charges may be applicable.

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Parking

Free private parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children ages 1 and older are allowed.

Children from 1 year old to 2 years old stay for free when using an available cot.

Children from 1 year old to 13 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.