Double Room with Two Double Beds and Bath Tub - Mobility Access
Sleeps 4 · 24 m² · 2× Double bed
- Desk
- Air conditioning
- Safety deposit box
- TV
- Telephone
The Palmer House Hilton
★★★★ 17 East Monroe Street, Chicago, US
8 guest rating· 1831 reviews
Travelling with a dog
Dogs are welcome at The Palmer House Hilton; it lists pets-allowed in its own facility data.
About this hotel
Historic Downtown Hotel in Chicago's Theatre and Financial District
Luxurious Rooms and Amenities
Indulge in modern guest rooms at Palmer House Hilton, equipped with a flat-screen HDTV, desk, and cozy armchair. Enjoy the convenience of housekeeping services and unwind in style.
On-Site Dining and Wellness Options
Savor American cuisine at Lockwood Restaurant or opt for Lockwood Express for a quick bite. Keep fit at the fitness centre or pamper yourself at the on-site spa for a rejuvenating experience.
Convenient Location and Accessibility
With a prime location just a block away from Millennium Park and the Art Institute of Chicago, explore the city with ease. The Monroe Red Line subway station nearby provides seamless access to Chicago's top attractions.
Book now for an unforgettable stay at Palmer House Hilton!
These prices drop 10% for members
Membership is free and takes one email address. No password, and the prices on this page update straight away.
Price drops on hotels you save, plus our price research. One click to stop.Already a member? Sign in
Rooms & rates
King Room with Roll-In Shower - Disability Access
Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Safety deposit box
- TV
- Telephone
Double Room with Two Double Beds and Roll-in Shower - Mobility Access
Sleeps 4 · 24 m² · 2× Double bed
- Desk
- Air conditioning
- Safety deposit box
- TV
- Telephone
Deluxe Double Room
Sleeps 4 · 33 m² · 2× Double bed
- TV
- Telephone
- Cots
King Room
Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Safety deposit box
- TV
- Telephone
Premium King Room
Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Safety deposit box
- TV
Double Room
Sleeps 2 · 14 m² · Double bed
- Desk
- Air conditioning
- Safety deposit box
- TV
- Telephone
King Room with Bath Tub - Disability Access
Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Safety deposit box
- TV
- Telephone
One-Bedroom King Suite
Sleeps 2 · 70 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Safety deposit box
- TV
One-Bedroom King Suite with Roll-In Shower - Mobility Access
Sleeps 2 · 70 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Safety deposit box
- TV
- Telephone
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Fitness facilities
- Accessible parking
- Parking garage
- Breakfast takeaway containers
- Restaurant
- Bar
- Air conditioning
Show all 65 amenities
- Pets allowed
- 24-hour front desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- ATM/cash machine on site
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Electric vehicle charging station
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Kid meals
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Packed lunches
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Wheelchair accessible
- Wine/champagne
Location
17 East Monroe Street, Chicago, US
What guests say81831 reviews
+ Friendly service+ Great location+ Vibrant atmosphere+ Good amenities− Bathroom cleanliness issues− Restaurant service problems− Check-in wait times
Cleanliness7.5
Service8.5
Location9.0
Room Quality7.0
Amenities8.5
Value for Money8.0
Guest review
5.0Las camas muy cómodas
− El personal del hotel se encontraba en huelga, nunca limpiaron las habitaciones, el servicio muy limitado, el costo por las fechas fue el triple de lo habitual y se limitaron a una disculpa, sin ninguna compensación para los huéspedes
Horrible.
1.0Nothing. Only location.
− There was a strike lasting all of my stay. There was noise all the time. My room was not clean during all my stay. When I raised a complaint the only solution given by the hotel was to write a google review.
We were there for the Chicago marathon and were very excited. If we visited during a non strike I’m sure my rating would
6.0The historic building is absolutely beautiful
− Unfortunately we were there during a strike. There was no daily housekeeping. Trash was piling up by the elevators. We had to walk through the annoying picket lines every time you left the hotel
It was adequate enough.
4.0The location is amazing.
− There was a hotel strike the exact days we were there unfortunately so there was really no service. Garbage was piling up in hallways, they put piles of towels out on each floor by the elevators. Etc. The staff was friendly and helpful enough when approached but for the price this was unacceptable. It should’ve cost half what we paid for the service we got.
Guest review
8.0I really love Chicago I ran the Chicago marathon. It was perfect location to from the start and finish.of the race . The gym and pool were fantastic . The pool especially after the 26.2 miles
− They were striking during our stay . We had no housekeeping , had get towels in the hallway , garbage piled up and entering and leaving the hotel you had to listen to loud pickers banging drums yelling bed bugs and other things . We had my granddaughter with us which scared her every time we left and came back to the hotel. The price didn’t reflect our inconveniences . The price was absorbent for this kind of inconveniences
吵鬧，髒亂，房價高
1.0不滿意
− 設備差，房間都整理
PawFriendly Stays · questions
- Does The Palmer House Hilton allow dogs?
- Yes, The Palmer House Hilton is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.
Good to know
Upon check-in photo identification and credit card are required. All special requests subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Daily mandatory destination charge includes: daily $10 food and beverage credit for use in all hotel outlets, daily $25 credit towards on-site spa services, premium guestroom internet access.
Self-parking is available for a fee. Valet parking is available for a fee. Contact the property for details.
Requests for early arrival and/or late departure will be granted based upon availability and subject to additional charges.
A deposit may be required at the property.