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The Palmer House Hilton

★★★★ 17 East Monroe Street, Chicago, US

8 guest rating· 1831 reviews

Travelling with a dog

Dogs are welcome at The Palmer House Hilton; it lists pets-allowed in its own facility data.

About this hotel

Historic Downtown Hotel in Chicago's Theatre and Financial District

Luxurious Rooms and Amenities

Indulge in modern guest rooms at Palmer House Hilton, equipped with a flat-screen HDTV, desk, and cozy armchair. Enjoy the convenience of housekeeping services and unwind in style.

On-Site Dining and Wellness Options

Savor American cuisine at Lockwood Restaurant or opt for Lockwood Express for a quick bite. Keep fit at the fitness centre or pamper yourself at the on-site spa for a rejuvenating experience.

Convenient Location and Accessibility

With a prime location just a block away from Millennium Park and the Art Institute of Chicago, explore the city with ease. The Monroe Red Line subway station nearby provides seamless access to Chicago's top attractions.

Book now for an unforgettable stay at Palmer House Hilton!

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Rooms & rates

Double Room with Two Double Beds and Bath Tub - Mobility Access

Sleeps 4 · 24 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Safety deposit box
  • TV
  • Telephone

King Room with Roll-In Shower - Disability Access

Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Safety deposit box
  • TV
  • Telephone

Double Room with Two Double Beds and Roll-in Shower - Mobility Access

Sleeps 4 · 24 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Safety deposit box
  • TV
  • Telephone

Deluxe Double Room

Sleeps 4 · 33 m² · 2× Double bed

  • TV
  • Telephone
  • Cots

King Room

Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Safety deposit box
  • TV
  • Telephone

Premium King Room

Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Safety deposit box
  • TV

Double Room

Sleeps 2 · 14 m² · Double bed

  • Desk
  • Air conditioning
  • Safety deposit box
  • TV
  • Telephone

King Room with Bath Tub - Disability Access

Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Safety deposit box
  • TV
  • Telephone

One-Bedroom King Suite

Sleeps 2 · 70 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Safety deposit box
  • TV

One-Bedroom King Suite with Roll-In Shower - Mobility Access

Sleeps 2 · 70 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Safety deposit box
  • TV
  • Telephone

Amenities

  • Free WiFi
  • Heated pool
  • Indoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Fitness facilities
  • Accessible parking
  • Parking garage
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Air conditioning
Show all 65 amenities
  • Pets allowed
  • 24-hour front desk
  • Business center
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • ATM/cash machine on site
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Electric vehicle charging station
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Heating
  • Kid meals
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Packed lunches
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say81831 reviews

+ Friendly service+ Great location+ Vibrant atmosphere+ Good amenitiesBathroom cleanliness issuesRestaurant service problemsCheck-in wait times
Cleanliness7.5
Service8.5
Location9.0
Room Quality7.0
Amenities8.5
Value for Money8.0

So amazing!

10.0

The entire hotel is gorgeous! Everyone is super friendly, and extremely helpful.

I did not find/see anything that I didn't like.

Kim · US · 2026-08-29

Guest review

3.0

Śmierdziało w pokoju i nie było czysto

Śmierdziało w pokoju i nie było czysto

Karolina · PL · 2026-08-29

It was walking distance from everything that I had planned to do.

5.0

The location, the size of the room

The room was not properly cleaned , it was hair in the corner of the room, fingerprint on the mirror, the desk wasn't properly cleaned,

LaSole · US · 2026-08-27

Guest review

5.0

L’emplacement

Note frais pris alors qu’elles étaient déjà payées

Fatima · FR · 2026-08-26

Great!

10.0

It's gorgeous and the staff is great.

It's a little bit dated and not perfectly taken care of on the inside (flimsy power outlets, that make charging your phone tricky, wallpaper, peeling off the walls, toilet seat cover, kept together by scotch tape), that makes it feel overpriced. It's a luxury building, not a luxury hotel. Breakfast was nothing special too.

Anastasia · US · 2026-08-24

PawFriendly Stays · questions

Does The Palmer House Hilton allow dogs?
Yes, The Palmer House Hilton is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Upon check-in photo identification and credit card are required. All special requests subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Daily mandatory destination charge includes: daily $10 food and beverage credit for use in all hotel outlets, daily $25 credit towards on-site spa services, premium guestroom internet access.

Self-parking is available for a fee. Valet parking is available for a fee. Contact the property for details.

Requests for early arrival and/or late departure will be granted based upon availability and subject to additional charges.

A deposit may be required at the property.