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The Palace, a Luxury Collection Hotel, Madrid

★★★★★ Plaza de las Cortes, 7, Madrid, ES

8.6 guest rating· 563 reviews

Travelling with a dog

Dogs are welcome at The Palace, a Luxury Collection Hotel, Madrid; it lists pets-allowed in its own facility data.

On top of the basics it offers Pet bowls and Pet basket.

About this hotel

Luxury Hotel in Madrid's Art Triangle

Elegant Facilities : The Westin Palace is a luxurious hotel situated in the heart of Madrid, just steps away from iconic landmarks such as the Prado, Thyssen, and Reina Sofia Museums.

Stunning Stained-Glass Dome : Guests can enjoy a delightful buffet breakfast under the hotel's famous stained-glass dome, accompanied by soothing music for a perfect start to the day.

Historic Charm and Modern Comfort : The rooms at the Palace blend historic charm with modern amenities, featuring the award-winning Westin Heavenly Bed and Bath, antique furniture, and internet television.

Immerse yourself in luxury and history at the Westin Palace - book your stay now for an unforgettable experience in Madrid!

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Rooms & rates

Premium Neptuno Twin Room with Fountain View

Sleeps 3 · 35 m² · 2× Twin bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine
  • Minibar

Palace King Room

Sleeps 3 · 35 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine
  • Minibar

Premium Twin Room with Street View

Sleeps 3 · 32 m² · 2× Twin bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine
  • Minibar

One-Bedroom Cervantes King Suite with City View

Sleeps 4 · 70 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine
  • Minibar

One-Bedroom Cortes King Suite with Parliament View

Sleeps 4 · 70 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine
  • Minibar

Grand Premium Neptuno King Room

Sleeps 3 · 38 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine
  • Minibar

Premium Neptuno King Room with Fountain View

Sleeps 3 · 35 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine
  • Minibar

Deluxe Twin Room with Courtyard View

Sleeps 2 · 32 m² · 2× Twin bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine
  • Minibar

One-Bedroom Palace King Suite

Sleeps 4 · 57 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine
  • Minibar

Premium King Room with Street View

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine
  • Minibar

Amenities

  • Paid WiFi
  • WiFi available
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Fitness facilities
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Screens / Barriers between staff and guests for safety
Show all 80 amenities
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • 24-hour front desk
  • Business center
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • ATM/cash machine on site
  • Beauty Services
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Hand sanitizer in guest room and key areas
  • Heating
  • Ironing service
  • Key access
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Packed lunches
  • Pedicure
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say8.6563 reviews

+ Great location+ Outstanding service+ Beautiful rooms+ Wonderful amenitiesCleanliness issues in some areasBreakfast variety and cleanliness complaints
Cleanliness8.3
Service8.9
Location9.1
Room Quality8.4
Amenities8.7
Value for Money8.5

Memorable

10.0

Everything The location The rooms The hotel staff

-

Yaseen · ZA · 2026-08-17

Todo excelente

10.0
Leslie · GT · 2026-08-09

PawFriendly Stays · questions

Does The Palace, a Luxury Collection Hotel, Madrid allow dogs?
Yes, The Palace, a Luxury Collection Hotel, Madrid is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

A deposit may be required at the property.