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ibis Marseille Centre Gare Saint Charles

★★★ 1 Square Narvick, Marseille, FR

Travelling with a dog

Dogs are welcome at ibis Marseille Centre Gare Saint Charles; it lists pets-allowed in its own facility data.

Pets are allowed. Charges may be applicable.

About this hotel

Welcome to ibis Marseille Gare Saint Charles, your perfect gateway to the vibrant heart of Marseille!

Prime Location

Situated just 1.6 km from the historic Vieux Port and Joliette district, our hotel puts you right at the center of it all. With the Marseille Saint Charles Train Station and Metro Stop less than 50 meters away, exploring the beauty of the city has never been easier.

Comfort & Convenience

Our air-conditioned rooms include modern amenities like a flat-screen TV, wardrobe, and en-suite bathrooms stocked with complimentary toiletries. Whether you're on a business trip or a leisurely getaway, enjoy the comfort of home while away.

Delectable Dining

Start your day right with our delightful buffet breakfast featuring freshly baked pastries, savory dishes, and sweet options. For those early risers, lighter snacks are available from 04:00 to satisfy your hunger at any hour.

Don’t miss your chance to experience the essence of Marseille—book your stay today!

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Rooms & rates

Triple Room

Sleeps 3 · Sofa bed

Standard Double Room

Sleeps 2 · 13 m² · Double bed

Standard Double Room

Sleeps 2 · 13 m² · Double bed

Standard Room With Twin Beds

Sleeps 2 · 13 m² · 2× Single bed

Superior Triple Room With Sofa Bed

Sleeps 3 · 20 m² · Sofa bed, Large bed

Two Adjacent Double Rooms (Non Connecting)

Sleeps 4 · 13 m² · 2× Double bed

Amenities

  • Free WiFi
  • Wheelchair-accessible pool
  • Parking (limited spaces)
  • Wheelchair-accessible spa
  • Breakfast available (surcharge)
  • Restaurant
  • Screens / Barriers between staff and guests for safety
  • Snack bar/deli
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
Show all 64 amenities
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Arcade/game room
  • Broadcast Live sport events
  • Bulk dispenser for toiletries
  • Cashless payment available
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concerts/live shows
  • Contactless check-in/check-out
  • Darts
  • Express check-in/check-out
  • Express check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garage
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Housekeeping on request
  • Internet access
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Kid meals
  • Lift / Elevator
  • Luggage storage
  • Meeting rooms
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Television in common areas
  • Terrace
  • Wheelchair accessible
  • Wine release events

Location

What guests say6038 reviews

+ Friendly staff+ Great location− Room quality issues− Difficulty finding the hotel
Cleanliness6.8
Service9.3
Location9.3
Room Quality6.8
Amenities7.3
Value for Money8.3

Excellent chpix

10.0

L accueil, le confort, la courtoisie du personnel.

− RAS

nadine · FR · 2026-10-17

Die reinste Katastrophe beim Check-In und höchste Unprofessionalität.

1.0

− Leider hat sich das Personal als höchst unprofessionell und unbeholfen erwiesen. Das Check-In war katastrofal. Ich habe das Zimmer für eine andere Person gebucht und auch deren Namen angegeben. Die Gäste sind ist sehr spät , sprich um 1 Uhr morgens und erschöpft angekommen. Ich habe das Hotel darüber informiert. Beim Check-In tauchten aber etliche Probleme auf: die Reception hatte die Ankunft trotz meiner Nachricht nicht auf dem Radar. Zuerst wurde gesagt, es sei das falsche Ibis-Hotel. Danach fand man die Reservation nicht. Danach fand man die Zahlung nicht. All dies, obwohl Reservationsbestätigung, Zahlungsbestätigung und Kreditkartenbelastung vorlagen. Das ganze Check-In dauerte 1 ganze Stunde. Das Mindeste was Sie tun können, wäre es die Hälfte der Zimmerpreises zurückzuerstatten.

Russo · IT · 2026-10-17

Guest review

4.0

Proximity to station

− Smell of urine outside hotel Bathroom Bigger people would not be able to get in the shower. Barman thought it amusing by putting on mock cockney accent when he thought I was English. Overfamiliar as he'd just met me.

Sian · GB · 2026-10-17

薬の保管に関する事前約束ご伝わっておらず、大変恐ろしさと憤りを感じた。

1.0

部屋は清潔。

− フロントの若い女性(英語を少し話す)は最悪。客にとる態度ではない。持病の薬を冷蔵する必要があるが部屋に冷蔵庫がないため、予約時に薬の冷蔵と持ち運び時のための保冷剤の冷凍をメールで依頼し、フロントで対応可能との返事を受けたので、予約したが、その事が全くフロントで共有されておらず、冒頭で指摘したフロント女性は自分の仕事ではないと取り合わない。命に関わる事であり客に全く取り合わず、最終的にはレストラン担当の女性が預かってくれて事なきを得た。 このホテルは設備には投資しているが、人への投資をしていないと感じた。まともな教育がされていない。人の命に関わる事にも拘らず無責任な態度に終始した。

Toshio · JP · 2026-10-17

Guest review

9.0

Convient location location

JoAnn · US · 2026-10-16

PawFriendly Stays · questions

Does ibis Marseille Centre Gare Saint Charles allow dogs?
Pets are allowed. Charges may be applicable.

Good to know

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please note that children under 12 years old can enjoy breakfast at a reduced rate.

›Internet

WiFi is available in all areas and is free of charge.

›Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

›Pets

Pets are allowed. Charges may be applicable.

›Parking

Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.