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Steigenberger Hotel Hamburg

★★★★★ Heiligengeistbrücke 4, Hamburg, DE

8.7 guest rating· 6906 reviews

Travelling with a dog

Dogs are welcome at Steigenberger Hotel Hamburg; it lists pets-allowed in its own facility data.

On top of the basics it offers Pet bowls.

About this hotel

Luxurious Accommodation

Experience the epitome of luxury at the 5-star Steigenberger Hotel Hamburg. Wake up to scenic views of the city or canal from your air-conditioned room, complete with modern amenities and a spacious bathroom.

Culinary Delights

Indulge your taste buds at Restaurant Saal, offering a delightful array of tempting meals amidst a genuine Hamburg atmosphere. Whether it's a hearty breakfast or a romantic dinner, savor every bite during your stay.

Prime Location

Located in Hamburg’s vibrant Fleetinsel area, our hotel is just a stone's throw away from Lake Alster, St. Michel Church, and Hamburg Harbour. Immerse yourself in the city's rich culture and explore key attractions within walking distance.

Book your stay now and elevate your Hamburg experience at Steigenberger Hotel Hamburg!

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Rooms & rates

Family Deluxe Room

Sleeps 3 · 42 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Superior Suite

Sleeps 2 · 71 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Junior Suite

Sleeps 2 · 50 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Presidential Suite

Sleeps 2 · 185 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Superior Room

Sleeps 2 · 30 m² · King bed

  • Desk
  • Low-height desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning

Deluxe Room

Sleeps 3 · 41 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

Standard Triple Room

Sleeps 3 · 30 m² · 2× Single bed, Futon Mat, Extra-large double bed (Super-king size), Futon Mat

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Standard Room

Sleeps 2 · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

Superior Double Room

Sleeps 2 · 30 m² · Queen bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Deluxe Suite

Sleeps 2 · 87 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Amenities

  • Free WiFi
  • Spa/wellness center
  • Sauna
  • Fitness facilities
  • Parking garage
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
Show all 74 amenities
  • Pet bowls
  • 24-hour front desk
  • Tour desk
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Allergy-free room
  • ATM/cash machine on site
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Emergency cord in bathroom
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hammam
  • Hand sanitizer in guest room and key areas
  • Heating
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Meeting/banquet facilities
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Public transport tickets
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Terrace
  • Toilet with grab rails
  • Vending machine - drinks
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say8.76906 reviews

+ Friendly Staff+ Great Breakfast+ Central LocationCleanliness IssuesLimited AmenitiesMisleading Minibar Information
Cleanliness7.8
Service9.7
Location9.3
Room Quality8.2
Amenities8.3
Value for Money8.2

Guest review

1.0

Ich warte jetzt, obwohl ich schon vor 2,5 Wochen ausgecheckt habe und das Hotel mehrmals durch email und Anrufe kontaktiert habe, dass meine 927 Euro, storniert werden, die durch das Hotel auf meiner Mastercard/Paylife blockiert werden. Es wird behauptet, dass das am Kreditkarteninstitut liegt, aber das stimmt nicht, weil ich Paylife kontaktiert habe. Die haben mir mitgeteilt telefonisch, dass das Hotel einen Fehler gemacht hat und 927 Euro immer noch blockiert sind. Toll, weil ich durch die hohe Summe nun keine anderen Zahlungen mehr tätigen kann.

kristin · AT · 2026-08-22

Guest review

9.0

"Ein wirklich großartiger Aufenthalt mit exzellenten Service im Steigenberger Hotel in Hamburg! Das Frühstück war hervorragend, das Personal unglaublich freundlich und die zentrale Lage des Hotels macht es zu einem perfekten Ausgangspunkt, um die Stadt zu erkunden. Absolut empfehlenswert!"

Thomas · DE · 2026-08-22

Guest review

10.0

Понравилось все в этом отеле. Отель, в котором мы хотим останавливаться когда приезжаем в Гамбург.

Dilbar · CH · 2026-08-21

Le bon choix !

9.0

Tout ou presque: en particulier l'emplacement, le confort de la literie.et les omelettes du petit-déjeuner ! Bon rapport qualité-prix

Ne pas pouvoir m'asseoir où je le souhaite au petit-déjeuner.

David · BE · 2026-08-21

PawFriendly Stays · questions

Does Steigenberger Hotel Hamburg allow dogs?
Yes, Steigenberger Hotel Hamburg is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

This property might host on-site functions, so noise may be audible in some rooms.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.