Illinois Suite, 2 Double
Sleeps 4 · 28 m² · 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Sheraton Grand Chicago Riverwalk
★★★★ 301 East North Water Street, Chicago, US
8.2 guest rating· 1508 reviews
Travelling with a dog
Dogs are welcome at Sheraton Grand Chicago Riverwalk; it lists pets-allowed in its own facility data.
About this hotel
Stunning Views and Dining Options
Overlooking the river and city skyline, Sheraton Grand Chicago offers a picturesque backdrop for your stay. With 5 restaurants and bars on-site, including Shula’s Steak House and Chicago Burger Company, culinary delights await.
Convenient Amenities
Enjoy a comfortable stay with a 47" cable TV, minibar, fitness centre, and business centre at your disposal. Whether you're here for business or leisure, Sheraton Grand Chicago ensures your needs are met.
Prime Location
Located just a short walk from Navy Pier, Millennium Park, and Michigan Avenue, this hotel puts you in the heart of Chicago's vibrant scene. Explore the city with ease, from luxurious shops to cultural attractions.
Experience the best of Chicago at Sheraton Grand Chicago - book your stay now!
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Rooms & rates
King Room with Lake View
Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Double Room with Two Double Beds and Adapted Tub - Mobility Accessible
Sleeps 4 · 28 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Coffee/tea maker
King Room with Adapted Tub - Mobility and Hearing Accessible
Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Coffee/tea maker
One-Bedroom Large Suite
Sleeps 4 · 66 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Double Room with Two Double Beds and Roll-in Shower - Mobility and Hearing Accessible
Sleeps 4 · 28 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
King Room with Roll-in Shower - Mobility and Hearing Accessible
Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Traditional Double Room
Sleeps 4 · 28 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Coffee/tea maker
Club King Room with City View - High Floor
Sleeps 3 · 31 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Coffee/tea maker
Family Double Room with Twin Sleeper
Sleeps 5 · 33 m² · 2× Double bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Swimming pool
- Fitness classes
- Fitness facilities
- Accessible parking
- Parking garage
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Snack bar
Show all 85 amenities
- Air conditioning
- Pets allowed
- Sun loungers or beach chairs
- 24-hour front desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- ATM/cash machine on site
- Auditory guidance
- Bike tours
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Movie nights
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Pub crawls
- Public transport tickets
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Stand-up comedy
- Sun terrace
- Toilet with grab rails
- Tour/class on local culture
- Vending machine - drinks
- Vending machine - snacks
- Visual aids: Braille
- Walking tours
- Wheelchair accessible
- Wine/champagne
Location
301 East North Water Street, Chicago, US
What guests say8.21508 reviews
+ Great location+ Helpful staff+ Nice views− Room cleanliness issues− Outdated rooms− Costly food
Cleanliness7.7
Service9.7
Location9.2
Room Quality7.2
Amenities7.7
Value for Money7.7
Totally satisfied and I can be critical!
10.0Location, location, location! Staff iwas excellent (even tho housekeeping spoke little English, she was great), slept like a baby, totally enjoyed the pool, the specials at the cafe were delicious (the chicken sandwich n fries-thumbs up to the chef) . SO many choices of where to hang out without leaving this “resort”. Will definitely return!
− I can’t think of a thing!
Had a great stay. Just feel as if i was bait and switched in terms of my room.
6.0Location and staff
− Room didn’t match up to the picture.
Very disappointed
3.0Location
− That gave us a disable room all the water from the shower ran out all over the bathroom. They didn’t make up the rooom. The staff that received us on the evening we arrived was very rude and angry. We didn’t have a nice experience so sad cause we are Marriott users.
Overall I would recommend this hotel but there is room for improvement.
6.0The location is great—very close to the riverwalk. Free beer was offered when we checked in.
− The staff at the luggage storage room were not very friendly. One of them explicitly pressured us to give tips but did not help retrieve our luggage. The attitude is not great. Also, the room we were given had view of the river but the window was really dirty.
Overall a good place to stay but the parking is insanely expensive. We ended up getting parking way cheaper in the NBC b
7.0You can’t beat the location. It is right on the river and in the heart of everything in Chicago.
− The room was kind of dated and pretty small. We only had a view of the roof and you could hear the people’s voices next door through the vent which was pretty annoying late at night.
It was a decent stay but for the price our expectations weren’t met.
6.0Location,location,location … the property was centrally located and the grounds were beautiful.
− The self parking was $75 a DAY…. Plus we were charge a newly implement state fee of $30 per day which is costly on top of other fees. However, the special state fee offered some amenities such as free WiFi and complimentary access to 2 museums). The room was a bit shaggy and rundown, lots of dust buildup on the ac, that caused my allergies to act up. The bathroom tub faucet was broken and the pressure of the water caused it to be a projectile almost hurting my husband while he showered. For the amount of issues we had, the price wasn’t worth it.
PawFriendly Stays · questions
- Does Sheraton Grand Chicago Riverwalk allow dogs?
- Yes, Sheraton Grand Chicago Riverwalk is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.
Good to know
Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note the method of payment used to make the reservation must be presented upon check-in. Contact hotel for details.
Guests must be at least 21 years of age to check-in.
Roll-away beds can only be accommodated in king rooms for a fee and must be booked in advance of the guest's stay. Please contact the hotel for more information.
Refrigerators may also be available on request for an additional fee.