King Hearing Accessible
Sleeps 2 · 42 m² · Extra-large double bed (Super-king size)
- Mini-fridge
- Refrigerator
- Cots
The Royal Sonesta Chicago Downtown
★★★★ 71 East Wacker Drive, Chicago, US
9.4 guest rating· 2584 reviews
Travelling with a dog
Dogs are welcome at The Royal Sonesta Chicago Downtown; it lists pets-allowed in its own facility data.
About this hotel
Luxurious Accommodations with Stunning Views
Experience the newly renovated Royal Sonesta Chicago Downtown at the Riverwalk, just steps away from the vibrant Magnificent Mile. Enjoy breathtaking views of the city or the Chicago River from your room, equipped with modern amenities like a 48-inch flat-screen TV and a coffee maker.
Delicious Dining Options
Indulge in Midwestern-inspired dishes at the modern American tavern, Hoyt's, while taking in the scenic views of the Chicago River. Start your day with a delicious breakfast, grab a leisurely lunch, or enjoy a hearty dinner - all without leaving the hotel.
Convenient Location and Amenities
With a 24-hour fitness centre, on-site dining, and WiFi access, Royal Sonesta Chicago ensures a comfortable stay. Plus, take advantage of the business centre, ballroom, and meeting spaces available for your convenience.
Ready to elevate your Chicago experience? Book your stay at Royal Sonesta Chicago Downtown at the Riverwalk today!
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Rooms & rates
One Bedroom State Suite Hearing Accessible
Sleeps 3 · 139 m² · Sofa bed, Extra-large double bed (Super-king size)
- Mini-fridge
- Refrigerator
- Cots
One-Bedroom State Suite - Mobility Roll-In Shower
Sleeps 3 · 139 m² · Extra-large double bed (Super-king size), Sofa bed
- Mini-fridge
- Refrigerator
- Cots
Two-Bedroom King Suite - Hearing Accessible
Sleeps 5 · 158 m² · Extra-large double bed (Super-king size), Extra-large double bed (Super-king size)
- Mini-fridge
- Refrigerator
- Cots
Triple Room
Sleeps 3 · 89 m² · Extra-large double bed (Super-king size)
- Mini-fridge
- Refrigerator
Royal Two Queens with River Views
Sleeps 4 · 46 m² · 2× Queen bed
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Mini-fridge
- Refrigerator
Junior Suite Family
Sleeps 4 · 72 m² · Extra-large double bed (Super-king size), 2× Bunk bed
- Mini-fridge
- Refrigerator
- Cots
Suite
Sleeps 3 · 139 m² · Extra-large double bed (Super-king size)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Mini-fridge
- Refrigerator
Junior King Suite
Sleeps 3 · 72 m² · Extra-large double bed (Super-king size)
- Private bathroom
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Mini-fridge
One-Bedroom Lasalle Suite
Sleeps 3 · 89 m² · Extra-large double bed (Super-king size), Sofa bed
- Safety deposit box
- Hair dryer
- Mini-fridge
- Refrigerator
- Cots
Amenities
- Free WiFi
- Fitness facilities
- Private parking
- Valet parking
- Restaurant
- Bar
- Air conditioning
- Pets allowed
- 24-hour front desk
- Business center
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
Show all 44 amenities
- ATM/cash machine on site
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Delivered food - securely covered
- Dry cleaning
- Facilities for disabled guests
- Fax/photocopying
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key access
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Meeting/banquet facilities
- Private check-in/check-out
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Toilet with grab rails
- Visual aids: Braille
- Wheelchair accessible
Location
71 East Wacker Drive, Chicago, US
What guests say9.42584 reviews
+ Central location and stunning river views+ Friendly, helpful staff (valet, bellmen, front desk often praised)+ Clean, spacious and comfortable rooms with good beds+ Early check-in and package handling appreciated− Parking is complicated/expensive and booking app issues− Perceived poor value in some areas (high restaurant/breakfast prices, price drops after booking)− Occasional room issues (shower problems, cold nights, room size mismatch vs. advertised)
Cleanliness9.9
Service9.9
Location10.0
Room Quality9.9
Amenities8.5
Value for Money8.5
Birthday celebration
10.0The view was amazing and in a great location and they gave us free drinks for my boyfriend's birthday
− The fact that at check out it was only 1 elevator working which made elevator crowded.
Malo
1.0Muy mal servicio
− No me gustó nada
Guest review
5.0location
− my room
Fabulous Stay at The Royal Sonesta!
10.0The Royal Sonesta was Fabulous!!! All the staff was excellent!!! The view was magnificent, simply stunning!
− I had to leave!
expected more from the Royal Sonesta for what we paid.
4.0Location.
− But service fell short for the price. Front desk wasn’t friendly, robes shown in photos weren’t provided, and the AC wouldn’t go below 65°F. Our "city view" was blocked by the building next door and the dress and tv blocked the main window. We had a toilet issue that took 4 hours and an in-person visit to get fixed. The maintenance person who came was great and resolved it quickly. There are cheaper hotels nearby with similar views and free breakfast. We expected more from the Royal Sonesta for what we paid.
Great location, great rooms, and great people
10.0Great reception team, very cooperative and understanding. I loved how they deal with customers. The rooms were spacious and clean.
− The bathroom door was bit sticky might require some adjustment
PawFriendly Stays · questions
- Does The Royal Sonesta Chicago Downtown allow dogs?
- Yes, The Royal Sonesta Chicago Downtown is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.
Good to know
When booking more than 3 rooms, different policies and additional supplements may apply and will be communicated by the property.
The Pet Fee is a Non-Refundable $100 per stay fee. A maximum of two dogs per room are permitted.
Please note that breakfast-inclusive rates are for 2-people maximum and do not include tax and tip.
Please note, our garage height measurements are 6‘3“. If your car has cargo storage on top of the hood it cannot exceed 6’3”. Motorcycles are not permitted in the garage. Our valet provider is also unable to provide parking for the following models of cars due to insurance coverage: Dodge Charger, Dodge Challenger, Dodge Durango, Dodge Ram and Jeep SRT. Self-parking is available at 60 E. Lake or 111 E. Wacker.
$32 Destination fee per night. Nonrefundable. Authorized at the time of check-in. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.