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Tivoli Palazzo Gaddi Firenze Hotel

★★★★★ Via del Giglio 9, Florence, IT

9.3 guest rating· 1672 reviews

Travelling with a dog

Dogs are welcome at Tivoli Palazzo Gaddi Firenze Hotel; it lists pets-allowed in its own facility data.

About this hotel

Historic Renaissance Building

Experience the charm of a Renaissance Palazzo Gaddi, dating back to 1596, featuring traditional Florentine Baroque halls and a rooftop terrace with stunning city views.

Elegant Rooms with Modern Amenities

Indulge in rooms with frescoed walls, antique furniture, air conditioning, satellite TV, minibar, and safe, all complemented by free WiFi throughout the property.

Delightful Dining and Convenient Location

Savor Tuscan and Mediterranean cuisine at the Palazzo Gaddi restaurant, enjoy drinks on the terrace, and benefit from the hotel's proximity to Florence Cathedral and Santa Maria Novella Train Station.

Book now to immerse yourself in the rich history and luxury of Palazzo Gaddi.

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Rooms & rates

Premium Grand Room

Sleeps 2 · 20 m² · 2× Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Premium Double or Twin Room with View

Sleeps 2 · 22 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Junior Suite

Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Premium Double or Twin Room

Sleeps 2 · 18 m² · Double bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Deluxe Room

Sleeps 2 · 17 m² · Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Suite Duplex

Sleeps 2 · 41 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Amenities

  • Free WiFi
  • Spa/wellness center
  • Sauna
  • Private parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
Show all 74 amenities
  • Mobile app for room service
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Higher level toilet
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Terrace
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say9.31672 reviews

+ Excellent/attentive staff (multiple named staff praised)+ Superb, central location (short walk to train station and major sites)+ Beautiful historic palazzo building and iconic lobby+ Rooftop with Duomo views and secret garden− Interior and rooms need updating to match price− Poor cappuccino / mixed F&B quality− Strong perfume in lobbies/hallways (can cause headaches)
Cleanliness9.5
Service9.9
Location10.0
Room Quality8.8
Amenities9.4
Value for Money8.6

Guest review

10.0

Maravilhosa

− Decoração do quarto

Antonio · BR · 2026-10-13

Guest review

10.0

Maravilhosa

− Quartos antigos

Antonio · BR · 2026-10-13

Guest review

10.0

Ubicación, comodidad y atención

− El desayuno pudo ser mejor

Rolf · CO · 2026-10-11

A five star hotel disappointment

4.0

The location of the hotel was good. The breakfast had a good variety of foods to choose from and it was well managed and the dining atmosphere was excellent.

− For a five star hotel, you would think the rooms would be in better condition than what was being offered. Perhaps it’s just a very old hotel. First off, there was an odor similar to sewage persistent in our room throughout our stay. The smell was present the moment we checked into our room and we are not sure how we managed to put up with it for 3 straight nights. Although they tried to fix the issue with the smell but unfortunately to no avail. To be honest, we are a bit disappointed as my wife and I have looked forward to our trip to Firenze, however this unexpected issue with the odor had dampened our moods more or less, to say the least. One more thing, not sure if the hand towels are supposed to be grey to resemble a rag? It’s also very worn out!

Johnny · US · 2026-10-10

Ein toller Aufenthalt mit sehr gutem Service.

9.0

Der Personal ist sehr freundlich und hilfsbereit. Die Lage des Hotels ist perfekt.

− Das Hotel ist etwas unpersönlich, was jedoch auf die Grösse zurückzuführen ist.

Davide · CH · 2026-10-07

Perfectly located Florentine charm

9.0

The hotel had a lovely old Florentine charm to it. The location was great for access to museums and places of interest

Emiliana · US · 2026-09-19

PawFriendly Stays · questions

Does Tivoli Palazzo Gaddi Firenze Hotel allow dogs?
Yes, Tivoli Palazzo Gaddi Firenze Hotel is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

When travelling with pets, please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 35kg. A charge of 50€ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

When booking more than 6 rooms, different policies and additional supplements may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.