Park Plaza Victoria Amsterdam

Wonderful location.

7.0

Its location was perfect .

− Whilst we were staying there was a Techno Festival and the hotel was one of the venues. We didn’t know this beforehand and found it slightly disconcerting having to navigate many many people in the foyer and crowding outside the entrance when trying to get to our room. It didn’t feel entirely safe.

Guest review

7.0

Location, appreciated the room upgrade

− The bar near the lobby was very noisy at check in, and we had to wait a little while for our room to be ready.

Guest review

6.0

Locatie

− Was niet zo schoon. De badkamer was niet schoongemaskt¹

Great.

10.0

When i visited amsterdam,I always stay in your hotel,because is my favorite hotel.

− I think the assistant was helpful in my stayed.thank you very much

Very bad experience

1.0

Gym

− A Very Disappointing Hotel Experience – Not Recommended at All My experience at this hotel was extremely disappointing for three main reasons: 1. Rats in the Guest Rooms and Serious Hygiene Concerns The hotel has a serious problem with rats in the guest rooms, and the staff are apparently aware of it. I personally witnessed a rat eating my food inside my room, even though the food was properly covered. This is absolutely unacceptable and raises serious concerns about hygiene, food safety, and the risk of exposure to dangerous diseases. The presence of rodents in guest rooms is a major health hazard and should never be tolerated in any hotel. 2. Excessive Noise and Poor Sound Insulation The hotel is located near a train station and at a busy main-road intersection, resulting in constant noise throughout the day and night. Even if you stay on the upper floors, you will still hear the traffic because the windows are not properly soundproofed. Getting a good night’s sleep is extremely difficult. On top of that, the housekeeping staff bang on the doors of neighboring rooms and create additional noise, making it even harder to rest peacefully. 3. Extremely Poor Treatment by Security Staff The behavior of the hotel’s security staff was very unpleasant and made me feel uncomfortable throughout my stay. Instead of feeling welcomed and respected as a paying guest, I felt as though I was constantly being watched and treated like a thief rather than a hotel guest. This kind of treatment is unacceptable and completely ruins the guest experience. Overall, I would not recommend this hotel under any circumstances. The hygiene issues, disturbing noise, and unprofessional treatment by the security staff made my stay extremely unpleasant. The hotel management seriously needs to address these problems, particularly the rodent infestation, which poses a significant health and safety concern for guests.

Disappointment

4.0

Location

− The reception staff very unhelpful