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Crowne Plaza Zürich by IHG

★★★★ Badenerstrasse 420, Zürich, CH

7.8 guest rating· 5814 reviews

Travelling with a dog

Dogs are welcome at Crowne Plaza Zürich by IHG; it lists pets-allowed in its own facility data.

On top of the basics it offers Pet bowls.

About this hotel

Convenient Location

The Crowne Plaza Zurich is perfectly situated, just a short tram ride from Zurich's bustling city centre, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities

Indulge in the ultimate comfort with air-conditioned rooms equipped with modern conveniences like a flat-screen TV and tea/coffee facilities. The Holmes Place Health Club offers a lavish 2,000 m² space for guests to unwind, complete with an indoor pool and top-notch fitness equipment.

Parking Convenience

Forget the hassle of searching for parking – with 550 spaces available in the hotel's private garage, guests can enjoy peace of mind knowing their vehicles are secure during their stay.

Book now for a memorable and stress-free stay at the Crowne Plaza Zurich!

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Rooms & rates

Standard Room

Sleeps 2 · 18 m² · Queen bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Premium Queen Room

Sleeps 2 · 23 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Queen Suite with Lounge

Sleeps 2 · 37 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Standard Queen Room

Sleeps 2 · 18 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Standard Room with Two Single Beds

Sleeps 2 · 18 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite, 1 Queen Bed

Sleeps 2 · 36 m² · Queen Bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Indoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Hot spring bath
  • Fitness classes
  • Fitness facilities
  • Accessible parking
  • Private parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
Show all 86 amenities
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • Pet bowls
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Allergy-free room
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Cooking class
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hot tub/Jacuzzi
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Outdoor furniture
  • Personal trainer
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Terrace
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne
  • Yoga classes

Location

What guests say7.85814 reviews

+ Cleanliness+ Location+ AmenitiesServiceRoom Quality
Cleanliness8.5
Service7.5
Location8.5
Room Quality7.0
Amenities7.8
Value for Money7.7

Lots of little bonuses . Fill up water and free sweets and ice lollies.

9.0

The cleanliness and staff were exceptional.

The towels were a bit thin and rough

Jennifer · GB · 2026-08-22

Très bon hôtel

10.0

Merci au personnel pour leur accueil ! Aisha et Sophie parlent Français. En plus elles ont veillé à nous mettre au calme. Merci à elles. La chambre est propre. L'emplacement est bien, tout se fait avec le tram. Et il y a une borne dans l'hôtel pour acheter ses billets. C'est pratique. Nous avons dîné un soir sur place. C'était excellent. Je recommande cet hôtel

Un conseil pour la direction de l'hôtel : dommage les parois de douche ne sont pas fixées à flan du mur. Toute l'eau inonde la salle de bains. Il y a au moins 1 cm entre le mur et la paroie. Pas très pratique pour vos équipes de ménage et pour l'usure du matériel.

Reiss · FR · 2026-08-21

Великолепный отдых и потрясающее сочетание цены и качества.

10.0

Расположение в городе, транспортная доступность и удобство, персонал, чистота и удобство номеров, шикарный завтрак!!!

Далеко от центрального вокзала, но так как мы были первый раз и еще не ориентировались в городе. Потом все поняли и было очень удобно

Veronika · IT · 2026-08-20

The receptionist’s behavior left us with a negative impression that affected our overall hotel experience.

3.0

Nothing

During check-in, approximately two hours after the official check-in time, we were given a key card that opened an occupied room containing another guest’s personal belongings. This was a serious security and privacy breach caused entirely by the hotel. When we returned to reception, instead of receiving an immediate apology or an explanation, we were treated rudely and told to wait. Staff even questioned why we had entered the room, despite the fact that the key had been given to us by the hotel. The incident was not formally documented, and no incident report was made.

Ferda · TR · 2026-08-20

PawFriendly Stays · questions

Does Crowne Plaza Zürich by IHG allow dogs?
Yes, Crowne Plaza Zürich by IHG is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Children under the age of 16 are not allowed in the Holmes Place Health Club, spa or pool.

A damage deposit of CHF 100 is required upon arrival. It is deposited by credit card. You will usually receive the refund within 14 days of departure. The damage deposit will be refunded in full to your credit card after the property has been checked and no damage is found.

A deposit may be required at the property.