Nemzeti Hotel Budapest - MGallery Collection

Hotell med bästa läge med tanke på allmänna kommunikationer.

10.0

Läget

Guest review

1.0

Nothing to be honest

− We booked as a group. Everyone had issues: bed bugs, toilets not flushing, stolen jewellery. The worst hotel experience of my life.

Very good, reasonably priced stay

9.0

Rooms were a good size, good design/layout. Lovely building. Location right by metro and tram. Surprisingly quiet / no noise pollution for us despite being by an intersection!

Guest review

10.0

La comodidad de la cama,la limpieza y la ubicación.

− Me gustó todo

Not worth it.

2.0

The location .

− The bed was horrible. It tilted very badly, so whenever I tried to move, I almost fell out of the bed, and the side my boyfriend slept on, was like laying in a hole. We did mention this to the reception, but when we came back, nothing had been done. So there weren’t much sleep doing the 3 days we stayed there. Also, very bad service at the reception. Towels were dirty, as well as the pillow cases. The first night, my boyfriend went down to get new pillow cases, and the night receptionist told him 10-15 minutes. Then 30 went by, so I went down, and waited 10 minutes for the receptionist to come, where as the lady before me had waited 20 minutes. When he finally came, and I told him we needed the pillow cases to go to bed, he started laughing straight in my face, and said he was busy. I told him I could just take them with me up, so he didn’t have to bring them to us, and he then said he would bring them in 10-15 minutes, when I told him it had been 30 minutes already, he just started laughing again, and didn’t care about the fact that we had already waited very long and wanted to go to bed, so he left, and I went back up, and then another 15 minutes went by, and he finally brought the pillowcases. It took him an hour, just to bring them. The next day we mentioned this, and were told that he had been busy like it was an excuse to his behavior, which is very unprofessional. It doesn’t matter how busy you are, you don’t laugh at a guest wanting to go to bed. 3 other people that night, also had a problem with him, so we weren’t the only ones, but we were told “he was busy”.

Guest review

9.0

La ubicación frente al metro y tranvia. A 30 min a pie del centro. Las instalaciones son muy buenas en un edificio muy bonito.. Nos invitaron a una consumición en el bar al llegar.

− Las camas son blandas. Eran cómodas pero algo extrañas. No nos permitieron adelantar una hora el cheking.