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Swissotel Chicago

★★★★ 323 East Wacker Drive, Chicago, US

8.6 guest rating· 2345 reviews

Travelling with a dog

Dogs are welcome at Swissotel Chicago; it lists pets-allowed in its own facility data.

About this hotel

Luxurious Downtown Chicago Hotel with Stunning Lake Views

Upscale Dining Options

Indulge in classic American breakfast buffets and premium prime beef at The Palm, or enjoy small plates and cocktails at the vibrant lobby lounge, Amuse.

Comfortable and Functional Rooms

Each room at Swissotel Chicago features a flat-screen TV, oversized work space, in-room safe, and coffee maker for your convenience and comfort.

Convenient Meeting Spaces

With 65,000 square feet of meeting space, our hotel is the perfect venue for your business meetings or events.

Experience the best of Chicago with Lake Michigan views and top-notch amenities. Book your stay at Swissotel Chicago now!

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Rooms & rates

Classic Lakeview 1 King

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee machine
  • Shower

Classic 1 King

Sleeps 3 · 30 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee machine
  • Shower

Premier Corner 1 King

Sleeps 2 · 39 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee machine
  • Shower

Classic King Room with Roll-In Shower - Disability Access

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Private bathroom
  • Coffee machine
  • Shower
  • TV

Lifestyle Suite 1 King

Sleeps 4 · 70 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee machine
  • Shower

Classic Double Room, 2 Double Beds, City View

Sleeps 4 · 30 m² · 2× Double bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Sleeps 4 · 30 m² · 2× Double bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

Classic Room, 1 King Bed, City View

Sleeps 3 · 30 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

Executive Suite, 1 King Bed, City View

Sleeps 4 · 70 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

Sleeps 3 · 30 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

Amenities

  • Paid WiFi
  • WiFi available
  • Spa/wellness center
  • Fitness classes
  • Fitness facilities
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
Show all 48 amenities
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • ATM/cash machine on site
  • Babysitting/child services
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Delivered food - securely covered
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Heating
  • Higher level toilet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible

Location

What guests say8.62345 reviews

+ Exceptional service+ Great locationDated room conditionsInvoice issues
Cleanliness8.6
Service9.1
Location9.1
Room Quality8.1
Amenities8.1
Value for Money8.6

Never again

3.0

The view

The shower

Jason · US · 2026-08-22

Great hotel and location.

10.0

Great location. Very friendly staff and helpful.

The cost for food and onsite parking is expensive.

jose · US · 2026-08-21

We enjoyed a great stay!

10.0

Location and view are amazing! We stayed in a classic lake view room. Enjoyed views of boats on the river and on the lake.

The bar in the lobby wasn’t our style. Not warm and friendly.

Therese · US · 2026-08-20

An overpriced holiday inn

5.0

Clean room and attentive staff

Gym was underwhelming; too expensive for what was basically a holiday inn

Chris · US · 2026-08-18

PawFriendly Stays · questions

Does Swissotel Chicago allow dogs?
Yes, Swissotel Chicago is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

Please note that the property no longer has a swimming pool.

The amenity fee includes the following:

Daily $15 F&B Credit for Amuse (daily credit amount cannot be combined during the stay)

Basic High Speed Internet Access

Vitality Fitness Classes