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Sheraton New York Times Square Hotel

★★★★ 811 7th Avenue, 53rd Street, New York, US

7.6 guest rating· 4217 reviews

Travelling with a dog

Dogs are welcome at Sheraton New York Times Square Hotel; it lists pets-allowed in its own facility data.

About this hotel

Luxurious Accommodations

The Sheraton New York Times Square Hotel offers a comfortable work area with a window and ergonomic chair, ensuring a productive stay.

Dining and Fitness Options

Indulge in a breakfast buffet at Hudson Market or savor prime Angus burgers at Hudson Market Burger. Stay active with personalized dining and workout programs at the on-site fitness center.

Convenient Amenities

Enjoy complimentary Wi-Fi at the computer center, and utilize fax, copy, and printing services at the 24-hour FedEx Office Print & Ship Center. With a location just steps away from popular attractions like Rockefeller Center and Times Square, make your stay unforgettable.

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Rooms & rates

Traditional, Guest room, 1 Queen

Sleeps 2 · 23 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Traditional, Guest room, 1 King

Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Traditional, Guest room, 2 Double

Sleeps 4 · 23 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Club level, Guest room, 2 Double, City view, High floor

Sleeps 4 · 23 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Club level, Guest room, 1 King, City view, High floor

Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed

Sleeps 3 · 46 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Superior, Guest room, 2 Double, High floor

Sleeps 4 · 24 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Traditional King Room with Roll-in Shower - Mobility Accessible

Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Room, 1 King Bed

Sleeps 2 · 23 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

Superior, Guest room, 1 King, High floor

Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Fitness facilities
  • Accessible parking
  • Private parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Snack bar
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
  • 24-hour security
Show all 56 amenities
  • Non-smoking rooms
  • Non-smoking throughout
  • ATM/cash machine on site
  • Auditory guidance
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Higher level toilet
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Meeting/banquet facilities
  • Minimarket on site
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared lounge/TV area
  • Smoke alarms
  • Toilet with grab rails
  • Visual aids: Braille
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say7.64217 reviews

+ Central location+ Breakfast was lovelyLong check-in linesElevator wait times
Cleanliness7.2
Service8.2
Location9.2
Room Quality7.6
Amenities7.7
Value for Money6.6

Guest review

1.0

Debbie at the front desk was the only good thing along with the location of the hotel.

When I got to my room it wasn't even cleaned from the person before with drugs spread out on the counter, and I have a child. They gave me a coupon for Starbucks for my inconvenience. Then the elevators didn't work the entire trip so 30 minute waits for elevators. Every morning housekeeping would bang on my door and open it if I didn't answer in time asking if I was leaving. There is only one front desk staff that was nice. Her name is Debbie.

Stacy · US · 2026-08-22

Good family hotel

8.0

Location

Staff on checkouts

Syed · GB · 2026-08-21

Guest review

3.0

Location

Lines for check in, breakfast, elevators. Resort fee charged, same amount of food credit given. But then you are also charged NY tax ~10% twice, on the fee and when you use the credits. In the lobby bar, the only place to use the credit, there is a mandatory 15% service charge and 15% gratuity. And they also want a tip.

Andrew · US · 2026-08-20

PawFriendly Stays · questions

Does Sheraton New York Times Square Hotel allow dogs?
Yes, Sheraton New York Times Square Hotel is flagged pet-friendly in its listing. Fees and size limits are set by the hotel; ask at booking if they aren't shown.

Good to know

The credit card provided for payment must be presented at check-in and the cardholder and guest name must match.

Following amenities are included in daily resort fee:

2 tickets per stay for Central Park Bike Rental (2 hour rental),

$30 F&B credit per day,

Premium WiFi,